Bernie Farkas

I also receive this error and an error that the version of Outlook cannot be determined. I found the above workaround works (I shutdown the Microsoft Outlook task in Task Manager, restarted Go Contact Sync, and sucessfully synced Outlook with Gmail). What I noticed was Go Contact Synce initiated the older desktop verison of Outlook for a moment at the begining of the sync. I am using the New Outlook on my desktop.