Ann Saustad

Hi! Thank you so much for responding so quickly. Yes, I currently have the MacOS Ventura 13.0.1, but I don’t have access to an older version of Mac. Best, Annie On Nov 28, 2022, at 10:43 PM, Bruno Boivin brunoboivin@users.sourceforge.net wrote: Hi Annie, thank you for bringing this issue to our attention. I downloaded version 2.0 of the app on Mac (macOS Catalina version 10.15.7) and was able to successfully process the PDF file you provided (see attached screenshot). I suspect the issue you are...

Hi! I work at Cedars Sinai in a lab that studies spinal cord injury. We've been using the UpDown Reader Version 2.0 (Mouse Plantar) on a Mac for a while now and I just started experiencing issues with the outputs about two weeks ago. The output is always one column over from what I write down on the template. I'll attach the PDF Scan and then the output from the reader so that you can get a better idea of what I'm talking about. I've tried redownloading the software, but that didn't seem to work....

Hi! I work at Cedars Sinai in a lab that studies spinal cord injury. We've been using the UpDown Reader Version 2.0 (Mouse Plantar) on a Mac for a while now and I just started experiencing issues with the outputs about two weeks ago. The output is always one column over from what I write down on the template. I'll attach the PDF Scan and then the output from the reader so that you can get a better idea of what I'm talking about. I've tried redownloading the software, but that didn't seem to work....

Hi! I work at Cedars Sinai in a lab that studies spinal cord injury. We've been using the UpDown Reader Version 2.0 (Mouse Plantar) on a Mac for a while now and I just started experiencing issues with the outputs about two weeks ago. The output is always one column over from what I write down on the template. I'll attach the PDF Scan and then the output from the reader so that you can get a better idea of what I'm talking about. I've tried redownloading the software, but that didn't seem to work....