Andrew Syrov

Hi! Sorry, I don't understand You exactly - all imported from AD persons I see only in "Contacts" and I can create LDAP user in iTop only manually, point to user in "Contacts". I made import rule by Your link. I mean that such persons unable to login into iTop - this true? How I can directly import AD Users into iTop "Users" ? Thank You. Best regards, Andrew

Thanks!

Thank You for responce!

Hello! I understand that user profile - means for grant access to varios iTop objects. How I can realize such restrictions: 1. Usual user can access only for own requests. 2. I have a coplex company hierarchy. There is a main CompanyA, it manage other Companies - CompanyA1, CompanyA2 etc. In the CompanyA1 there are Sales Department, which contain Divisions "Distribution" and "Retail". How I can grant to head of Sales Department to all tickets of employers of Divisions "Distribution" and "Retail"?...

Hello! I made settings in order to https://www.itophub.io/wiki/page?id=2_4_0%3Aadvancedtopics%3Asynchro_howto_personsfromldap and now I can import users from CSV file into iTop, but after successfull import I see items in "Contacts", not in "Users". If item added in Contacts only, this AD-user unable to login into iTop? Now I can create users in "Users" section of iTop manually only. I push "User Accounts" -> "New" -> "LDAP User" -> "Apply", select in Contacts user -> "Ok". But What can I do if I...