gPhoto / Bugs / #888 Can't import photos from iphone

#888 Can't import photos from iphone

Milestone: do_not_use_this_camlib/canon

Status: closed-fixed

Owner: Marcus Meissner

Labels: None

Priority: 5

Updated: 2014-08-25

Created: 2011-09-25

Creator: didier

Private: No

I'm a shotwell user. And I've been told on the shotwell launchpad that the error I encounter comes from the gPhoto library.
I get the following error message :

*** Erreur ***
PTP erreur d'entrée sortie

*** Erreur ***
Une erreur est intervenue dans la bibliothèque d'entrée-sortie ('Erreur indéfinie'): Pas de description d'erreur disponible
*** Erreur (-1 : "Erreur indéfinie") ***

Which I would translate by :

An error occured in the input-output library ('Undefined error') : No error description available.

here is the history of my exchange with the shotwell team:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/838727

Discussion

Marcus Meissner - 2011-09-25

can you try the commandline tool?

gphoto2 -L

for simple file listing.

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Marcus Meissner - 2011-09-25

assigned_to: nobody --> marcusmeissner
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didier - 2011-09-28

here is the result of the gphoto2 -L command

gphoto2_-L.txt

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didier - 2011-09-28

I get the same "unspecified error (-1)" with this command. Here is the log file attached.

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Marcus Meissner - 2011-09-30

i suspect GNOME gvfs has grabbed the device before and connected to it. Is there any camera or iphone icon
for opening in Nautilus appearing on plugin?

the logfile shows the device being detected, but without any successful communication.

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Marcus Meissner - 2011-09-30

status: open --> pending
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didier - 2011-10-04

Actually I get 2 iphone icons on the desktop when plugin the iphone on usb port.

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didier - 2011-10-04

status: pending --> open
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Marcus Meissner - 2011-10-04

can you kill the gvfs gphoto slaves,

(ps auxw|grep gvfs.*gphoto ... and kill those processes)

then attach the iphone and
gphoto2 --summary

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Marcus Meissner - 2011-10-04

anyway, this looks like a bad shotwell / gvfs interaction :/

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didier - 2011-10-04

After killing the gvfs gphoto process (only 1), I still get the same error message when issuing the "gphoto2 --summary" command.

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didier - 2011-12-10

log file after killing all gvfs processes

my-logfile.txt

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didier - 2011-12-10

I have been giving it a try after killing all the gvfs processes. But still get same error. Here I attach the resulting log file. I don't know what else to do.

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Marcus Meissner - 2013-01-31

for iphone and android telephones ... make sure they are display_unlocked before attaching them to the computer.

otherwise they will not allow access to their files over USB.

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Marcus Meissner - 2013-01-31

status: open --> closed-fixed

milestone: --> do_not_use_this_camlib/canon
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