Ovellan is an AI customer service agent and website chatbot for businesses, webshops, and local service providers. It answers customer questions 24/7 using information from your website, documents, help center, and knowledge base.
Businesses can use Ovellan to automate repetitive customer support, capture and qualify leads, book appointments, and help visitors with product, service, order, and support questions. The AI support agent can remember relevant customer details and earlier conversations, helping returning visitors receive more personal support without repeating themselves.
Ovellan works as customer service automation, an e-commerce AI chatbot, a lead generation chatbot, and an appointment booking assistant in one platform. It is built for online stores, agencies, clinics, and service businesses that want faster response times, consistent answers, and less repetitive support work while keeping business content and customer data separate from instructions.