Best Softphone Applications for Salesforce
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Compare the Top Softphone Applications that integrate with Salesforce as of November 2025
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This a list of Softphone applications that integrate with Salesforce. Use the filters on the left to add additional filters for products that have integrations with Salesforce. View the products that work with Salesforce in the table below.
What are Softphone Applications for Salesforce?
Softphone applications are software-based phones that allow users to make voice calls over the internet instead of using traditional phone lines. They run on devices like computers, smartphones, or tablets, leveraging VoIP (Voice over Internet Protocol) technology to transmit audio. Softphones offer a range of features, including call forwarding, voicemail, and conferencing, typically integrated with business communication platforms. These apps require only an internet connection and can significantly reduce costs associated with traditional telephony. With the ability to connect globally, softphones are ideal for remote teams, providing flexibility and scalability for businesses. Compare and read user reviews of the best Softphone applications for Salesforce currently available using the table below. This list is updated regularly.
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1
3CX
3CX
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.Starting Price: Free for up to 10 users -
2
Squaretalk
Squaretalk
Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.Starting Price: $25/month/user -
3
CallTrackingMetrics
CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.Starting Price: $79 per month -
4
Intulse
Intulse
Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service.Starting Price: $26.00/month/user -
5
VirtualPBX
VirtualPBX
VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $18 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!Starting Price: $18/month -
6
XCastLabs
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!Starting Price: $4.95/month -
7
Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
8
Zadarma
Zadarma
Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.Starting Price: $2/month -
9
Yeastar Cloud PBX (legacy)
Yeastar
Yeastar Cloud PBX (legacy) is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features. -
10
Yeastar Linkus UC Softphone
Yeastar
Coordinated with on-premises and cloud PBX, Yeastar Linkus Unified Communications App provides you with easy access to enhanced call efficiency with enterprise-grade telephony features across all devices at your choice, and gives you remote working agility with softphone, instant messaging, presence, file sharing and CRM integration, etc. -
11
Adversus Dialer
Adversus
Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users.Starting Price: $150 per user per month -
12
Contact Cloud
Bipath Software
The fastest and most cost effective way to connect marketing channels to sales teams, while supporting customers. Get rid of manual, repetitive tasks. Implementing automated routing and workflows for your routine calls and activities frees up your marketing, sales, and support teams to act strategically instead of getting bogged down by manual tasks. Eliminate the disconnect between you and your customer. One line of Contact Clouds' tracking code on all the pages of your site does all of the work. No custom URLs or tags needed. Tracking code will instantly recognize the channel and geographic location visitors are coming from and show them the correct phone number. Ensure critical actions take place while conserving your agent resources. Use triggers to define logic and create a unique workflow for your team that routes callers how you want, based on events or actions taken by you or your caller.Starting Price: $0 per company -
13
Aline
Aline Phone Systems
Aline is a VoIP Phone system built for modern day business. Our cloud-based platform offers no downtime, and no added hidden fees. We help to streamline and empower communication between teams in your company — even with teams remote or on the go. Aline seamlessly integrates with some of the most popular CRM and customer service tools to help boost productivity levels. With our 40+ features and functionality we are built with business in mind and allow teams to be connected anywhere and on any device through voice, team messaging, collaboration, conferencing, online meetings, and efax.Starting Price: $24.99/mo -
14
008
008
008 Agent is an open source, event-driven, AI-powered softphone designed to revolutionize VoIP communication. It enables users to make calls effortlessly, seamlessly log call events and interactions, and transfer call data to preferred CRMs and tools. The platform offers features such as speech-to-text transcription, allowing users to transcribe calls into text and export them automatically into their CRM or other tools. Upcoming features include sentiment analysis to understand caller sentiment evolution throughout the call, summarization to condense information and provide key insights at a glance, and a programmable conversational agent infused with cutting-edge large language models like ChatGPT, allowing users to craft tailored interactions that cater to unique needs. 008 Agent is compatible with macOS, Windows, and Linux, and accessible via the web, making it a versatile solution for various professional needs.Starting Price: Free -
15
3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
16
Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
17
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
18
Pulse
Pulse Telesystems Private Limited
Pulse is recognized as a leading provider of call center solutions that effectively utilize Web Real-Time communication to enhance the efficiency of call center operations. With nearly two decades of experience, Pulse has successfully assisted clients across Pan India, Northern America, and Europe in establishing seamless customer interactions at every touchpoint. By optimizing the customer journey and maximizing revenue and loyalty, Pulse enables businesses to meet their customers' requirements through personalized call center solutions equipped with advanced features. These features promote proactive customer engagement and deliver exceptional user experiences.Starting Price: $14.51
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