Best Service Request Management Software for Microsoft Excel

Compare the Top Service Request Management Software that integrates with Microsoft Excel as of December 2025

This a list of Service Request Management software that integrates with Microsoft Excel. Use the filters on the left to add additional filters for products that have integrations with Microsoft Excel. View the products that work with Microsoft Excel in the table below.

What is Service Request Management Software for Microsoft Excel?

Service request management software is designed to help organizations efficiently handle and track service-related requests from customers or internal teams. It centralizes the submission, assignment, and resolution of requests, ensuring that each issue is handled according to priority and with clear accountability. The software typically includes features like automated ticketing, workflow management, and communication tools, enabling faster and more structured responses. It also offers visibility into request statuses and performance metrics, helping teams track service levels and ensure timely resolution. Overall, service request management software improves the organization’s ability to manage service requests, enhancing productivity and customer satisfaction. Compare and read user reviews of the best Service Request Management software for Microsoft Excel currently available using the table below. This list is updated regularly.

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    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Starting Price: $25/agent/month
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  • 2
    Jira Service Management
    Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.
    Starting Price: $20 per user per month
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