Best On-Premises Service Dispatch Software
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Compare the Top On-Premises Service Dispatch Software as of August 2025
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What is On-Premises Service Dispatch Software?
Service dispatch software is a tool that helps businesses manage and optimize the scheduling and assignment of service personnel for fieldwork or customer service tasks. This software allows dispatchers to assign jobs, track technicians' locations in real-time, and ensure that the right resources are sent to the correct location at the right time. Key features of service dispatch software typically include job scheduling, route optimization, customer communication tools, and real-time updates for field service teams. It can also provide reporting and analytics to track service performance, improve efficiency, and ensure timely delivery of services. By automating and streamlining dispatch processes, this software helps businesses reduce costs, improve customer satisfaction, and enhance service team productivity. Compare and read user reviews of the best On-Premises Service Dispatch software currently available using the table below. This list is updated regularly.
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ThermoGrid
ECI ThermoGrid
ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!Starting Price: $60 -
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Wello Solutions
Wello Solutions
Running your field service using 10+ different tools? Repair jobs, maintenance, dispatch, workshop activities: Wello Solutions centralizes everything in one hub and gives you full control over your field service activities in real-time! Map your customers and their equipments in one place. Organize customers and their equipments across multiple locations and service contracts. Exit spreadsheets! Centralize. Instantly access all equipment information of your customers. Good field service starts with good work order preparation. From request to completion: all in one solution. Ensure everyone knows what to do, when, where and has the right parts at hand. Master your planning in minutes, not hours! Get more out of your available capacity, follow up in real time without phone calls. Automate and impress customers with punctual service. Impress customers with punctual service, again and again.Starting Price: €22/month/user -
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FieldConnect
FieldConnect
Maximize technician efficiency with field service software that fully leverages mapping technology. Dramatically reduce billing cycle time with field service software tightly integrated with your accounting solution. Provide field technicians with all the information needed prior, during, & after service calls. Attract and retain top-quality employees by giving them the software they need to be successful in the field. FieldConnect includes tools to collect and report a full-range of compliance & workplace safety requirements. Provide customers with an easy-to-use, self-service portal with complete support request options. Manage field service technicians on-the-go anywhere in the field with FieldConnect’s software. -
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FLS VISITOUR
FLS UK
FLS VISITOUR is a real-time software for route planning and appointment scheduling for field service businesses. Whether you're responsible for dispatching, customer service, management, or the IT department, FLS VISITOUR lets you optimize resources and enjoy significant cost savings. FLS VISITOUR boasts real-time tour optimization, automation, data management, data exchange, data protection, and multi-channel communication. Thanks to intelligent deployment and route planning, your field staff can complete more jobs and still finish on time. And in combination with FLS MOBILE, the professional Field Service App, they get a mobile companion with which you can exploit the full potential of digital service processes
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