Best Runbook Automation Platforms for Zendesk
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Compare the Top Runbook Automation Platforms that integrate with Zendesk as of October 2025
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This a list of Runbook Automation platforms that integrate with Zendesk. Use the filters on the left to add additional filters for products that have integrations with Zendesk. View the products that work with Zendesk in the table below.
What are Runbook Automation Platforms for Zendesk?
Runbook automation platforms are designed to automate repetitive and routine IT operations tasks, improving efficiency and reducing human error. These platforms allow businesses to create, manage, and execute workflows (runbooks) that automate system monitoring, incident response, software deployments, patch management, and other critical operations tasks. By integrating with various IT systems, cloud services, and monitoring tools, runbook automation platforms enable IT teams to respond to events and incidents in real-time, following predefined processes to maintain system uptime and compliance. Additionally, they often include features for error handling, logging, and alerting, ensuring that operations are performed smoothly and that issues are addressed proactively. These platforms help businesses achieve faster response times, improve operational consistency, and enhance scalability. Compare and read user reviews of the best Runbook Automation platforms for Zendesk currently available using the table below. This list is updated regularly.
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PagerDuty
PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets. -
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SolarWinds Service Desk
SolarWinds
SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.Starting Price: $19.00 per user per month -
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StackStorm
StackStorm
StackStorm connects all your apps, services, and workflows. From simple if/then rules to complicated workflows, StackStorm lets you automate DevOps your way. No need to change your existing processes or workflows, StackStorm connects what you already have. Community is what makes a good product great. StackStorm is used by a lot of people around the world, and you can always count on getting answers to your questions. Stackstorm can be used to automate and streamline nearly any part of your business. Here are some of the most common applications. When failures happen, StackStorm can act as Tier 1 support: It troubleshoots, fixes known problems, and escalates to humans when needed. Continuous deployment can get complex, beyond Jenkins or other specialized opinionated tools. Automate advanced CI/CD pipelines your way. ChatOps brings automation and collaboration together; transforming devops teams to get things done better, faster, and with style. -
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Rootly
Rootly
Simply react to messages with an emoji to automatically pin to your retrospective timeline. Memorizing and following hard-to-find incident runbooks are inefficient and inconsistent. Build workflows for setting reminders, inviting responders, posting checklists, sending out notifications, and more. Leverage our best practice Workflow templates or customize them to fit your exact incident process today with endless combinations. Assign roles to quickly determine who is doing what at a glance. Automatically generate retrospective templates, timelines, and incident details, in seconds. Focus on what you do best, learning from the incident and we’ll capture the rest. Use our drag-and-drop workflow creator to define automated runbooks for every part of the incident process. Automatically trigger specific runbooks based on incident conditions, such as by severity or affected service, instead of scrolling through Google Docs/Confluence.
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