Best Returns Management Software for Zendesk

EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!

12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.

After-sales is no longer just an afterthought. ParcelPanel post-purchase solution reduces your after-sales costs while keeping your customers satisfied and driving revenue conversion. With our order tracking, returns & exchanges, and shipping protection agency, our products are robust but not overwhelming; choose the product that suits your current business to grow your brand. Deliver engaging brand order tracking experiences to reduce WISMO tickets, foster customer loyalty, and drive sales. Deliver hassle-free return and enticing exchange experiences to minimize losses, reduce friction, and retain revenue. Deliver top-tier shipping protection services to boost shopping confidence, enhance customer satisfaction, and increase profits. ParcelPanel integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation. ParcelPanel empowers your brand in just a few minutes, with no need for coding or complex operations.

yayloh is a return management platform for fashion brands. It streamlines the return journey by automating processes and collects and analyses data to reduce returns. With yayloh, the entire return journey is digital, for customers and retailers. The result is streamlined processes, empowered customer service agents, exceeded customer expectations and reduced returns. yayloh shines for robust data dashboards and datasets that simplify data collection and analysis to quickly understand and take action to reduce returns and optimise return processes. With a Shopify app, direct integrations with many ecom platforms and software, and open APIs for other OMS or ERP integrations, yayloh can handle high transaction volumes and allows for speed of implementation.

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

The complete solution for online returns. All the products you need to create a smooth experience from beginning to end. Give customers a smooth return experience that automates the return and refund process altogether, so your team can focus on more valuable work. Allow customers to exchange for the right size or color from your in-stock inventory when making a return. We pay for the exchange on behalf of your customers so they can get the right item before returning the wrong one. Keep your customers in a fully branded order and return tracking experience with real-time updates and SMS alerts, putting customers' minds at ease and reducing WISMO calls to support. Measure customer satisfaction and gather feedback that can be used to build a better customer experience. Returnly captures how satisfied customers are with your return experience, and more importantly, feedback that explains why.

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com