Best Queue Management Software for Zendesk

WaitWell transforms traditional lines into smart, virtual queues that improve both customer experience and operational efficiency. Customers can join the queue remotely via mobile, kiosk, or online, and receive real-time updates on their place in line. Staff gain a centralized dashboard to monitor arrivals, wait times, and service flow, allowing them to prioritize effectively and reduce congestion. Automated notifications and clear communication keep everyone informed, resulting in shorter perceived wait times, smoother service, and a more organized environment for both visitors and staff.

GoTime’s smart queue management system is a complete customer experience betterment product. It provides every needed ability for service-providing organizations, mainly enterprises, that desire a quickly integrated, customer flow efficient, comfortable and customer focused service flow. GoTime is designed to be used by everyone. It can be integrated with any system, and to be used or managed by any person out there. No technical knowledge necessary just plug&play. With GoTime you can feel comfortable that your business will run smoothly. Let our system digest the data gathered from your business and let you of future event and irregularities. You will have the power of state of the art machine-learning algorithms in the palm of your hand which will analyze the data from past events that took place in your business. Predict future events like: overcrowding, long delays or even the arrival of a customers with special needs. Get notified. And get prepared.