Best Free Public Records Management Software

Boost your Case Management productivity with ArkCase: the FedRAMP-ready platform to help you customize and automate end-to-end case management activities—helping you respond on time, every time. No lost correspondence, no lost documents, no missed deadlines, no more stress. ArkCase is a platform-agnostic Case Management solution. You can use ArkCase as either a fully on-premise solution, hybrid solution, or a cloud-based solution. This flexibility enables you to bring any proprietary solution to a whole new level of effectiveness or to go all the way and modernize your entire technology stack. ArkCase helps agencies provide end-to-end processing in record time thanks to our queue-based workflow designed by FOIA users. From Intake to Release, ArkCase streamlines and automates various activities for greater efficiency and collaboration. Bulk redaction, de-duplication, automated transcription of audio and video files, progressive disclosure, machine-assisted identification, and more.

Give your agency a boost on compliance regulations and laws. With NextRequest powered by CivicPlus, you can rapidly respond to audits, examinations, and legal inquiries with our suite of compliance features. Easily track record requests, communications, and document production for proof of compliance. Agencies of all types and sizes use NextRequest to accept, coordinate, and fulfill record requests all in one place. Our public records management software works cross-departmentally to streamline requests so that no request goes unanswered. Automate your workflow and ensure requests are seen through from start to finish. Accept requests through a modern online portal. Connect requesters with self-serve information. Route to staff automatically. Maintain compliance with dashboards and audit trails.