Best Public Records Management Software in Europe

Boost your Case Management productivity with ArkCase: the FedRAMP-ready platform to help you customize and automate end-to-end case management activities—helping you respond on time, every time. No lost correspondence, no lost documents, no missed deadlines, no more stress. ArkCase is a platform-agnostic Case Management solution. You can use ArkCase as either a fully on-premise solution, hybrid solution, or a cloud-based solution. This flexibility enables you to bring any proprietary solution to a whole new level of effectiveness or to go all the way and modernize your entire technology stack. ArkCase helps agencies provide end-to-end processing in record time thanks to our queue-based workflow designed by FOIA users. From Intake to Release, ArkCase streamlines and automates various activities for greater efficiency and collaboration. Bulk redaction, de-duplication, automated transcription of audio and video files, progressive disclosure, machine-assisted identification, and more.

The RecordPoint Data Trust platform helps highly regulated organizations manage records and data throughout their lifecycle, regardless of system. The customizable platform is comprised of records management and data lineage tools that work together to give you full context of your data. RecordPoint’s capabilities span six core areas, which are the essential building blocks for solid data governance - data inventory, categorization, records management, privacy, minimization, and migration.

Bring your constituents the services and information they need to thrive. Discover your next step to Digital Government. The GovOS Short-Term Rental Solution is a comprehensive software suite backed by industry experts and enhanced support. With a multitude of use cases focusing on community and economic impact of short-term rentals, the GovOS Short-Term Rental Solution offers compliance, registration/permitting, tax collection and a 24/7 complaint hotline. Studio empowers agencies that want to digitize forms, go paperless, and change the way citizens experience local government. Governments throughout the United States rely on GovOS Studio to quickly and easily transform paperwork into online services that reduce processing time, improve transparency, eliminate errors and ensure that government business runs smoothly. GovOS Cloud Search provides a Google-like interface that simplifies searching for users not familiar with land records, and an advanced search option as well.

Getting the right information to the right people within the right timeframe is a challenge. Libria software will simplify the time-consuming method of manually processing FOIA requests. Libria offers a comprehensive FOIA solution to manage the entire FOIA lifecycle: request capture, tracking, document gathering, correspondence, fulfillment, archival, and reporting. Constituents can submit their FOIA requests online through Libria's public-facing web portal. Quickly gather paper documents and electronic files with built-in scanning and import utilities. Permanently block sensitive information in response documents with easy-to-use redaction tools. Quickly send letters and emails with customizable templates and mail merge capability. Provide compiled response documents via email, a secure web portal, or hard copy.

GovPilot is an innovative government management platform powered by the cloud. With GovPilot, governments can ditch antiquated paper processes and adopt digital automation, increasing efficiency and productivity. GovPilot solves fragmentation issues by integrating all departments and centralizing data in one platform. It is also completely customizable to match the specifications of every government, department, and employee.

Law firms, corporations, and state, local and federal government agencies rely on Everlaw to simplify complex legal work. Collaboration has never been easier. Review documents, build case outlines, jointly edit, and even analyze transcripts on one secure cloud platform. Don’t get consumed by data. From lightning-fast uploads and document review to rapid searches and artificial intelligence, Everlaw’s advanced technology is powerful, yet easy-to-use. We are invested in our clients’ success. That’s why special features, onboarding, and support are all included at no extra cost. Organizations and cases of all sizes benefit from Everlaw security. Our clients can rely on our security and compliance program that includes data privacy, rigorous testing, granular permissions, and secure sharing and communication.

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

Give your agency a boost on compliance regulations and laws. With NextRequest, you can rapidly respond to audits, examinations, and legal inquiries with our suite of compliance features. Easily track record requests, communications, and document production for proof of compliance. Agencies of all types and sizes use NextRequest to accept, coordinate, and fulfill record requests all in one place. Our public records management software works cross-departmentally to streamline requests so that no request goes unanswered. Automate your workflow and ensure requests are seen through from start to finish. Accept requests through a modern online portal. Connect requesters with self-serve information. Route to staff automatically. Maintain compliance with dashboards and audit trails.

Whether you’re a busy municipal manager, financial professional, revenue collector, HR leader, town clerk, or IT director, our mission is to make your life easier through the software, services, and support you need to serve your community better than ever before. Municipal financial management requires the ability to unify financial data across functional areas, automate routine processes, and access meaningful insights. Transform your tax process with Edmunds Tax Billing Solutions. Manage, bill, and report on your jurisdiction’s tax-related needs via an all-encompassing module. Keep your local government’s utility services flowing with Edmunds Utility Billing Software. Available for both residential and commercial properties to manage, bill, and report utilities via an all-encompassing module. Made for metered and standard billing options, our module comes packed with a variety of tools that fully integrate to simplify processes for both you and those you serve.

One platform for all your legal & compliance needs. Start & finish e-discovery in one secure, cloud platform. When you juggle data between multiple systems, things can get messy fast. RelativityOne streamlines your e-discovery process, from collect through production. Move from collect to production all in RelativityOne – cutting costs and reducing risk along the way. Rely on comprehensive AI capabilities to gain insights quickly. Enjoy unparalleled security, scale, performance, and innovation from the market-leading solution. Collect is your tool for fast, secure, and defensible collections from some of the most widely used enterprise platforms, including Microsoft Outlook, OneDrive, and Slack. Get native files ready for review faster than ever with a processing engine that scales to meets the needs of project.

Comprehensive end-to-end eDiscovery software. From preservation to production, Exterro’s software platform enables you to manage and optimize all your e-discovery activities in one place. Exterro unifies the entire e-discovery process, allowing you to get to the facts of the case sooner at a fraction of the cost. The Exterro Software Platform is a single, fully integrated solution that unifies all of Exterro's E-Discovery and Information Governance products. With over 30 data integrations, quickly collect data from a variety of commonly used data sources to learn more about your case sooner. Save time and money by identifying only relevant material prior to collection, reducing the total data set. Exterro’s Privacy solutions enable your team to quickly and easily orchestrate processes for complying with critical requirements of the European Union’s General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and other privacy regulations.

Several high-profile projects such as the introduction of an electronic records management system in the federal administration in many federal states/cantons in the German-speaking region are among the path-breaking flagship projects. Flexible use of documents – regardless of whether with electronic records management or within the scope of collaboration – without the need of any special administrative expertise. Individual access to processes and documents, whether from a personalized workplace or mobile end devices – the basis for a high level of acceptance. Seamless integration in the modern administrative workplace (office and email applications) as well as in eGovernment infrastructures – maximum efficiency and ease of use.

As the emphasis on open government and transparency continues to increase, government agencies and institutions are looking for better ways to streamline FOIA request tracking and management to facilitate greater citizen interaction. FOIAXpress, North America’s leading FOIA request tracking and management software, has revolutionized the industry, empowering FOIA, Privacy and Open Government personnel, and departments of all sizes to spend less time on administrative tasks and significantly reduce the time and money it takes to fulfill requests. Built on the eCase adaptive case management platform, FOIAXpress offers government agencies a single, unified application for managing the entire lifecycle of requests and appeals — from initial inquiry to delivery of documents through archiving and deletion according to agency retention rules.

Records and information are stored in numerous locations across the enterprise, making it difficult to manage this content in a compliant manner. With Gimmal Records, you don’t need to waste money on another repository or time streaming records to a data lake. Turn your existing infrastructure into a comprehensive records management system without needing to move content. Ensure records are managed according to appropriate retention schedules and disposed of in a compliant manner. Have visibility and control of information in any repository with a centralized dashboard. Gimmal Records is independent of repositories and uses connectors to manage information. Set up rules and triggers so you can feel confident that information is set on the right lifecycle. Ensure information is managed according to policies, regardless of where it lives.

More than 5,500 global government agencies have chosen Granicus to modernize their online services, website & CMS, digital communications strategies, public meeting experience, and records management. The Granicus Civic Engagement Platform connects people and government with a unified experience that integrates website, online services, digital communications, and more to serve every resident equally and inclusively. Our platform uses powerful, cloud-based technology to better connect people and government with low-code solutions unified, intuitive digital experiences; expanded reach to access your community easy collaboration and rich resident feedback. Purpose-built for government, our solutions are built with the infrastructure, scale, and security to empower public servant leaders across state, federal, national, and local agencies.

The release of information requires a coordinated effort by individuals and teams within and across agencies and third-party organizations. Responses have to be timely and must balance rights of access with the need to protect sensitive content. Designed to support specialist staff and teams to navigate these complex requirements, Objective OpenGov helps you rapidly respond to information access requests. Workflow automation reduces time spent on administration, and increases the number of responses you're able to process. Workflows support process owners to assign, track and dispatch information access requests according to timelines. Provide participants with checklists and instructions of what is required of them as well as informing them on the legislative requirements. Set response dates and other key dates for each stage of the process. Actionable emails and automated notifications ensure the response is released to the applicant on time.

RequestPro’s public records request management platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Process FOIA/PRA requests received through the Platform, or by email, mail, fax, phone, or voicemail. Predictive coding to auto-suggest similar prior requests and terms. Customize your agency’s public-facing portal in accordance with your agency’s look and feel. Allow requesters to search for information, see status updates online, and be routed to the most common requests. Protect and redact specific words, phrases, names, or personally Identifiable Information, and apply redactions to entire documents. Customize lists of exempted and protected information for request processing. Send, track, and communicate regarding requests to different departments and staff.

Transform the efficiency and productivity of your recording office with Tyler’s Eagle™ fully integrated land and official records software solution. You can access the tools you need to tackle your jurisdiction’s most complex recording challenges all within a single, unified system. Eagle is the foundation to establishing better, more streamlined records management processes. Its flexibility lets you configure the system to best meet your needs, as well as the needs of your constituents. Expand the range of services you offer with added features that further ensure the successful and efficient management of your jurisdiction’s records. Manage the recording and filing, imaging, indexing, and retrieval of property records and documents while integrating financials, cashiering, and workflow. Boost transparency and save time by allowing citizens to access public records themselves either online or at a kiosk in your office.

The GovQA Exchange Platform is a centralized, secure, government workflow management platform for Governments to action all information in response to any urgent request. GovQA doesn’t replace your existing systems, we sit in the middle to formalize the collection and control of information related to specific process triggers. GovQA actively tracks legislation in your jurisdiction to provide proactive solutions to you on an ongoing basis. We continuously update our platform with new features and improvements to address changing needs. As a large, 100% government-focused organization serving all shapes and sizes of state and local governments, we have vast knowledge of best practices across the country. We put our deep industry experience to work for you every day. Our comprehensive platform has grown over time as customers benefitting from GovQA tools saw how we could help them in other areas. With each leap, we added the staff needed to fully support new efforts.

Discover the proven public records and case management platform built to deliver secure, scalable, and efficient solutions. We offer small and mid-sized public agencies a turnkey solution that's trusted, modern, and cost-effective. There's no need to purchase multiple user licenses or add servers. Our reliable, proven, and easy-to-use software solutions simplify workflow and ensures compliance for your record requests and case management. cloudPWR is proud to partner with Accela, a leading national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now available nationwide through Accela. Our workflow and case management platform offers an intuitive "drag and drop" framework that can be quickly configured by the user for all types of business processes, streamlining and automating repetitive tasks, saving time, reducing data-entry errors and increasing productivity.

JustFOIA is the easiest-to-use records requests software that manages every step of the process from intake to delivery. Let’s walk through what processing a request on JustFOIA looks like. Web-based records request submission forms are customizable to meet your organization’s needs. You can have as many forms as you would like and design a unique form to each request type. By creating a new request workflow, a user can assign custom or predefined tasks to given users or departments. Collaborate in-app to complete tasks, gain approvals, process and redact requested records, and securely deliver to requestor automagically! With workflows, your ability to simplify your process is powered by your imagination. While processing the request, it’s a breeze to communicate with all departments involved to ensure nothing gets missed in the steps needed to complete the response. Your organization can recover costs for the time and materials needed to complete each inquiry.

Use the world’s most comprehensive database of journalists and influencers and find all the tools you need to make your communications effective. Understand who is important, how best to engage them then send content, monitor results, measure social media impact and analyze effectiveness, all in one place. Tap into the PR industry’s most powerful media list. With direct access to more than one million journalists and influencers from nearly 200 countries, you can connect with the most important people to your story, topic or organization. Understand how your story has been received by journalists and influencers with smart listening and evaluation tools. Monitoring allows to you keep up with breaking news and coverage across broadcast, print, online and social media.