Audience
Companies searching for a solution to grow and manage their business online
About myPresences
The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.
Pricing
Starting Price:
$49/m per location
Pricing Details:
Discounts apply from 2nd location.
Free Trial:
Free Trial available.
Company Information
myPresences
Founded: 2015
Australia
www.mypresences.com
Videos and Screen Captures
the NALA
A simple way to manage your listings and reputation online. Placement on top online directories help customers find you quickly! One dashboard to monitor and request reviews.
One of the most effective methods of building your online reputation is to control the narrative after you service your customer and through inclusion in the most influential online directories. Having a finger on the pulse of your business' online presence is impossible without the NALA's comprehensive reputation and directory management dashboard.
Tools to monitor, manage and respond to your online reviews and interactions from one easy to use dashboard. Notifications for when your business listings require action, when duplicates are found or additional synced platforms. Track and monitor keyword and keyphrase performance. Easy to read reporting sent to you monthly.
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Direction Local
Direction Local enables businesses to overcome their most critical needs: attracting and retaining more customers.
Are you engaging enough customers to raise your bottom line profits?
Direction Local will list your business on popular search engines, maps apps, reviews directories, social networks, and navigation systems so customers can find you everywhere they're searching online. Having a fully optimized online presence will ensure you never miss a potential sale.
Is you business information accurate across the web?
Direction Local will audit and correct inaccurate or missing business information everywhere you're cited online, so customers can easily contact you. This will save you countless hours manually updating your online listings.
Are you sharing business updates with your audience to keep them engaged?
You can post special offers, new, and Q&As from Direction Local to engage your audience and provide them more reason to contact you over your competitors.
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Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.
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Milestone Reviews
Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers. See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily. Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business.
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online
myPresences Frequently Asked Questions
myPresences Product Features
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Gamification
White Label