Audience

interface.ai is designed for credit unions and community banks seeking to reduce costs, improve security, and deliver personalized 24/7 member experiences through AI-powered automation

About interface.ai

interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.

Integrations

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Company Information

interface.ai
Founded: 2016
United States
interface.ai

Videos and Screen Captures

interface.ai Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

interface.ai Frequently Asked Questions

Q: What kinds of users and organization types does interface.ai work with?
Q: What languages does interface.ai support in their product?
Q: What kind of support options does interface.ai offer?
Q: What type of training does interface.ai provide?

interface.ai Product Features

Artificial Intelligence

Chatbot
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
For Healthcare
For eCommerce

Banking

Transaction Monitoring
Private Banking
Multi-Branch
Online Banking
Risk Management
Investment Banking
Retail Banking
Credit Card Management
Securities Management
ATM Management
Credit Union
Corporate Banking
Compliance Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Social Media Integration
Sentiment Analysis

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Fraud Detection

Custom Fraud Parameters
Pattern Recognition
For Banking
For Insurance Industry
Investigator Notes
Check Fraud Monitoring
Internal Fraud Monitoring
Access Security Management
Transaction Approval
For eCommerce
For Crypto

Online Banking

Transaction Monitoring
Single Sign On
Loan Management
Marketing Automation
Fraud Detection
Cash Management
Credit Card Management
Electronic Statements
Brokerage
Chat / Messaging
Retail Banking

interface.ai Additional Categories