ibi Integrations

SAP Business One is a powerful ERP solution available on-premise, in the cloud, or powered by SAP HANA, SAP's in-memory computing database. SAP Business One covers all core business functions in one platform, giving managers access to critical data and allowing for quicker, better business decisions. Some of the functionalities available in SAP Business One are CRM, stock control, sales management, financials, purchasing, reporting, and more. A single, affordable solution to manage your entire small business – from accounting and financials, purchasing, inventory, sales and customer relationships to reporting and analytics. Gain greater control over your business or subsidiary with SAP Business One. Streamline key processes, gain greater insight into your business, and make decisions based on real-time information – so you can drive profitable growth.

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.