iClinic Integrations

CallSara offers AI-powered voice agents that handle both inbound and outbound calls, automate data entry, and support healthcare workflows 24/7. The system handles appointment scheduling, rescheduling, and cancellations, payment collections with automated follow-up, pre- and post-operative patient engagement, chronic-care outreach, care-gap interventions, and transitions-of-care communications. It integrates with electronic health record and IVR systems (for example, AthenaHealth, eClinicalWorks, Allscripts, RingCentral) and can be deployed within about 30 days using pre-built templates. The agents work over 20+ languages and accents, escalate complex calls to staff when needed, and generate call transcripts and logs for review. CallSara is designed to reduce staff time (claiming at least 2 hours saved per day per staff member), cut no-show rates below 5%, handle up to 75% of calls, and recapture revenue via follow-ups.