Audience
Companies in need of a Customer Experience solution
About eCellar
We are database & hospitality experts, and for over 20 years, we've focused exclusively on the wine business and know it inside and out. The best wineries in Napa, Sonoma and beyond come to us for a primary reason—we provide live, high touch customer service with the most complete data-driven DTC sales & CRM platform on the market. We do not outsource data migration/management, application training or development to third parties. We are a vertically integrated company with full-time employees helping our clients achieve success every day, on time and within budget. Our platform makes it simple for you to deliver what your clients expect—a personalized experience. One customer record accessible across all channels: Tasting Room POS, Mobile, eCommerce, Wine Club, Email Campaigns, Reservations and Real-Time Multi Location inventory.