Audience
Companies in need of a Customer Experience solution
About eCellar
We are database & hospitality experts, and for over 20 years, we've focused exclusively on the wine business and know it inside and out. The best wineries in Napa, Sonoma and beyond come to us for a primary reason—we provide live, high touch customer service with the most complete data-driven DTC sales & CRM platform on the market. We do not outsource data migration/management, application training or development to third parties. We are a vertically integrated company with full-time employees helping our clients achieve success every day, on time and within budget. Our platform makes it simple for you to deliver what your clients expect—a personalized experience. One customer record accessible across all channels: Tasting Room POS, Mobile, eCommerce, Wine Club, Email Campaigns, Reservations and Real-Time Multi Location inventory.
Pricing
Starting Price:
$450 per month
Integrations
No integrations listed.
Company Information
Missing Link Networks
www.missinglink.net
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InnoVint
InnoVint produces world-class winery management software to manage winery workflow and communication from vine to bottle. Our mission is to set new standards for wine production software by building the best product, uniting winery teams and optimizing operational effectiveness. InnoVint’s cloud-based, mobile-driven solution manages all winery activities, from block tracking in the vineyard and harvest to cellar management, aging, and bottling. The software goes beyond activity tracking as a digital workflow productivity tool, uniting winery teams with a mobile work order functionality that can be assigned from anywhere, anytime.
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Bloom
The only creative services firm that provides advanced online and in-person commerce solutions for businesses selling alcohol on Shopify. Fully-integrated websites are designed to convert visitors into paying customers. The entire customer journey, from their first click to final purchase, is carefully crafted to promote growth. Log into a secure admin portal on desktop or the mobile app to manage your products, customers, and inventory. It's easy to stay compliant with Bloom's robust reports and Shipcompliant integration. Wine clubs are at the heart of most small wineries. They should be your primary revenue generator. With Bloom, you can offer multiple customizable club levels that best fit the needs of your members. Need to sell wine in your tasting room or at events? In seconds your entire store can be available in the tablet-based POS app. Provide discounts to wine club members, or take it on the road for wholesale orders.
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VinNOW
VinNOW software was designed by a winery, specifically for wineries, to manage customer data and purchase histories, tasting room and web sales, wine clubs with automated credit card processing. Includes multiple location inventory tracking. One-step Wine Club processing produces UPS, FedEx and GLS shipping labels. Plus UPS, FedEx and GLS shipments can be tracked through VinNOW. It integrates seamlessly with QuickBooks, Vertical Response, Constant Contact, VinoShipper and ShipCompliant. VinNOW is designed for a single, stand-alone computer or a network with multi-point of sale operations. Can be configured to operate in a multi-location environment. VinNOW brings all of your customer data, all of your product data, sales data from all channels, inventory, accounting and more all into one single system. It eliminates the need to put the same data into multiple systems and it gives you one single place to go to run all of your reports.
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Microworks Wine Direct
A simple intuitive winery point-of-sale insures fast customer checkout and happy customers. Let us show you how you can maximize efficiency using our exclusive winery software to increase sales revenue in your tasting room. Wine clubs increase customer loyalty. Our software includes a wine club module that makes it easier than ever to manage your wine clubs and process them quickly and efficiently so you can spend more time selling and increasing loyalty. The better you know your customers, the more likely they are to take action on your offers. Our CRM solution provides a single view of customer activity across all channels so you can accurately target campaigns to key buying groups and customer preferences. Accuracy in accounting is crucial to your wine business. Our accounting integration software saves time and insures an accurate account of all activity with full audit and quick reconciliation.
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Product Details
Training
Documentation
Live Online
Support
Phone Support
Online
eCellar Product Features
Winery
Inventory Management
Point of Sale (POS)
Wine Club Management
Barrel Management
Billing & Invoicing
Cellar Management
Order Management
Production Tracking
Vineyard Management