e-PlanREVIEW Integrations

Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI/ML, and CloudFront for content delivery, AWS covers nearly every business and technical need. Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise.

Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.

PermitTrax is a complete permit tracking software suite to automate the permitting process so you can better serve today's citizens. Bitco Software is at least the second in our industry, only trailing behind our competitors because they all seem to claim to be the leaders. PermitTrax is a web-based software suite packaged and sold as either a SaaS (Software as a Service) or On-Premise solution. Bitco Software provides a unique design and solution for permitting, licensing, code enforcement and other types of tracking needs at an unbeatable price. At Bitco Software, we do things different! ​ Our product suite PermitTrax is a complete package containing a set of tools specifically designed for municipal agencies tasked with the responsibility of managing permits, licenses, projects, code enforcement cases, and other associated activities and is priced as a complete application with no add-on module costs.

goPost Citizen Self-Service portal allows applicants to apply for permits, upload and submit plans for review, manage document versioning, access reviewer comment reports, and download reviewed and approved plans. There is no cost to the applicants to create a goPost login account. Agencies have the flexibility to either grant customers full access to goPost online 24 hours a day, seven days a week, or restrict submittals to a desired schedule. Agencies have the flexibility to define their submittal guidelines. These guidelines are readily available for the applicants directly in goPost. Agency staff evaluate incoming submittals to ensure they meet submission criteria before accepting them for plan review or notifying applicants of deficiencies requiring attention. Applicants may create and manage many (unlimited) permit application projects. Reduces the plan review processing times by eliminating the need for trips to submit plans in person.

PDF Scout saves time in checking your PDF files. It identifies known issues in PDF files immediately upon upload to goPost our customer self-service portal and e-PlanREVIEW. If there is a problem with the PDF, the file will not be accepted. During the application intake process, PDFs uploaded for plan review are analyzed online via our PDF Scout inspector. Issues requiring user attention are identified by PDF Scout and communicated to the applicant so they can be addressed before submission. Documents that do not pass PDF Scout inspection will not proceed for plan review. Scout checks for passwords that prevent anyone from opening a PDF. If the PDF cannot be opened, the file will be rejected. Scout checks if the file is an invalid PDF type (such as a PDF portfolio) or is corrupt. If so, it will be rejected. Scout accepts files up to 400 MB, and file sizes larger than that will be rejected.

GovPath is a technology solutions provider focused on helping state and local governments modernize operations, connect systems, and improve public service delivery. The company offers purpose-built products and professional services for areas such as permitting, licensing, back-office operations, billing, inspections, and related government workflows. Its solutions are designed to reduce reliance on disconnected systems and outdated processes that can slow agency staff and frustrate residents. GovPath also works with technology platforms from providers including Oracle, Clariti, Accela, Infor, and Avolve to support broader modernization initiatives. The company emphasizes secure implementations and states that it works with SOC 2-compliant technology partners and providers. GovPath is designed for state and local agencies that want to simplify internal processes, improve constituent access, and modernize public-sector technology environments.