Audience

Real estate companies interested in an AI solution to optimize their property management operations

About Zuma

Zuma is transforming the industry by building human-centric AI solutions that enhance the resident experience while reducing the headache onsite. Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Convert hot leads into booked tours. Your leads want a response now, not tomorrow; Kelsey will work within your existing property management software to immediately contact new leads. Kelsey answers questions in simple sentences, so no one will know they are speaking to an AI. Kelsey follows up 5+ times and reschedules every missed tour. She makes sure to maximize the value of every lead. Answer every lead question with Kelsey AI or our human team.

Integrations

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Company Information

Zuma
United States
www.getzuma.com

Videos and Screen Captures

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Rebot
Rebot
Rebot is a Robotic Process Automation (RPA) service dedicated to the real estate industry. RPA technology works by mimicking the human actions which are repetitive and predictive, completing the otherwise manual tasks in no time at all. Not only does Rebot enable a much faster and virtual workforce, but it also reduces the probability of human error. Using Machine Learning, our Rebots can execute a structured sequence of steps, leading to meaningful and accurate activity without human intervention.
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JobCall
JobCall
We are simplifying receiving, prioritizing, and resolving resident requests over the phone - starting with emergency maintenance. Requests are automatically prioritized based upon the escalation channels you set up for your property. After prioritizing work requests, JobCall distributes them to your designated available staff via phone calls and text messages. Easily view details, assign staff, and prioritize resolution for each resident emergency request that is captured by our system. Managing and prioritizing high leasing and resident call volume is a huge pain point for property managers. Property managers and their staff are typically conducting tours, handling resident issues, or not onsite after-hours to pick up calls. As a result, calls are often missed and stored in an unorganized voicemail box that takes time to sort through. This leads to fewer leases and poorer resident satisfaction.
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MRI Software
MRI Software
MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses—from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. A pioneer of the real estate software industry, MRI develops lasting client relationships based on nearly five decades of expertise and insight. Through leading solutions and a rich partner ecosystem, MRI liberates real estate companies to elevate their business and gain a competitive edge. ecosystems are MRI Software’s fourth acquisition in the multifamily space in the last 12 months, following CallMaX, ResidentCheck, and Tenmast Software and HAB, Inc. This latest acquisition continues to reinforce MRI’s commitment to the multifamily industry. ecosystems is the premier developer of cloud-based software specifically tailored for the multi-family condo industry.
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Elise
Elise
The most advanced AI for your property. Our versatile, advanced AI assistant automatically answers emails, texts, and phone calls immediately. With Elise on your team, you'll never miss a prospect or a follow-up. We've helped over 150 top property management companies transform their business and build more efficient teams. Whether you’re an owner or a manager, Elise is designed to help you achieve your business goals, convert more leads, and increase productivity. Elise manages communication across multiple channels and automatically answers all prospect questions and requests. Whether prospects are reaching out via email, a contact form, or web chat, Elise responds automatically with accurate answers. Connect Elise to a mobile number of your choice, and your AI assistant can reply to text messages from prospects — with language specifically styled for mobile messaging.
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Online

Zuma Frequently Asked Questions

Q: What kinds of users and organization types does Zuma work with?
Q: What languages does Zuma support in their product?
Q: What kind of support options does Zuma offer?
Q: What other applications or services does Zuma integrate with?
Q: What type of training does Zuma provide?

Zuma Product Features

Rental Property Management

Tenant Management
Online Payments
Owner Portal
Vacancy Tracking
Credit Check
Website Management
Tenant Portal
Tax Management
Expense Management
Tenant Screening