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Audience

Any business or organization

About Zoho Mail

Secure email hosting for your business. Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service. Zoho Mail's data centers have top-notch security and surveillance, with a reliable 99.9% uptime. Benefit from secure email hosting that supports encryption both at rest and end-to-end, along with S/MIME message encryption. Create a domain for your business and set up custom email addresses for users. Unique and professional email addresses give your company the visibility and authenticity it deserves. Zoho Mail's powerful Control Panel is the admin's go-to place for all settings, configuration, and customization. Add users, manage group aliases, set up policies to moderate business email content, and more. Retain emails across your organization for a specified period to comply with company standards and to counter legal attacks. e-Discovery helps discover such retained emails quickly.

Pricing

Starting Price:
$2.00/month/user
Free Version:
Free Version available.

Integrations

Ratings/Reviews - 11 User Reviews

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Company Information

Zoho
Founded: 1996
India
www.zohocorp.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Webinars
Support
Phone Support
24/7 Live Support
Online

Zoho Mail Frequently Asked Questions

Q: What kinds of users and organization types does Zoho Mail work with?
Q: What languages does Zoho Mail support in their product?
Q: What kind of support options does Zoho Mail offer?
Q: What other applications or services does Zoho Mail integrate with?
Q: Does Zoho Mail have a mobile app?
Q: What type of training does Zoho Mail provide?
Q: How much does Zoho Mail cost?

Zoho Mail Product Features

Email Management

Queue Manager
Signature Management
Response Management
Shared Inboxes
Whitelisting / Blacklisting
Email Archiving
Routing
Email Monitoring
Data Recovery
Spam Blocker

Secure Email Gateway

Anti-Malware
Archiving
Customizable
Data Loss Prevention
End-to-End Encryption
Real-time Dashboards
Reporting / Analytics
Sandbox
Threat Protection
  • Mohiuddin R.
    Assistant Head of Research and Development
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best for email management"

    Posted 2022-07-20

    Pros: One feature of Zoho Mail that fully elevates it beyond the competition is its ability to automatically send emails with attachments that are hidden in my inbox as internal alerts about emails that are waiting for my response. The next function is Schedule email, which is extremely generic but still vital. Sending birthday wishes to coworkers at the appropriate time makes life easier.

    Cons: When I send an email to a group of people, I include the name of that group in the subject line. And the email I send is returned to my inbox if I am a member of that team. In other words, I'm getting a response to the email I wrote to myself. I absolutely detest this feature.

    Overall: It addresses a variety of issues, including the lack of resources or money to acquire additional employees if you run a small or medium-sized firm. In those circumstances, you have a variety of useful tools at your disposal, such as Zoho Creator, which eliminates the need for a developer to automate the internal procedures. As soon as internal operations are handled automatically, you will have more time to focus on critical tasks rather than backend labor.

    Read More...
  • A Zoho Mail User
    Student
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Mail!"

    Edited 2022-02-20

    Pros: Pricing: 25MB of attachments and 5 GB mailbox is great for an Gmail alternative, competitive pricing if you're a business.
    Ease of use: Zoho Mail has an excellent UI, which I like more than Gmail and other alternatives.

    Cons: Intelligent Filters: When I was setting up my account, every e-mail sent would go to a filter, annoying for me, but you can remove those filters.
    IMAP/POP: I prefer to use Thunderbird, but on the free plan, you can't use IMAP or POP.

    Overall: Great mail for pricing. Also, the whole Zoho suite is great for a business.
    I would recommend Zoho if someone wanted to setup their business mail and CRM.

    Read More...
  • A Zoho Mail User
    Principal Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Free Email for Small Businesses"

    Posted 2022-02-16

    Pros: Zoho Mail is an incredible solution that allows very small businesses the ability to have professional email at no cost.

    Cons: There are some limitations, the biggest being the inability to use IMAP or POP.

    Overall: Overall I’ve had a great experience with Zoho Mail and would recommend the software to anyone looking for an email service.

    Read More...
  • Jason R.
    EVP
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awesome mail platform that is easy to use."

    Posted 2022-01-28

    Pros: I like that I can set up folders to segment my emails.
    I am able to connect Zoho Workdrive and attach files to and from email.
    It's very easy to compose new messages and delay sending them if you like.

    Cons: The search function is horrible. Coming from Gmail, it's a night and day difference. Often times I struggle to find an email that is needed.

    Overall: Overall I really like Zoho Mail, I just wish the search function was better. Sometimes emails end up in the wrong folders but I still enjoy using Zoho Mail.

    Read More...
  • Sharon B.
    Owner | Lead Designer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zoho Mail made it so easy to switch"

    Posted 2021-07-21

    Pros: Tons of features, Easily customizable, Very affordable and reliable. I've used it for several customers and have had no problems or complaints.

    Cons: The platform can be a little challenging getting to where you need to be, but once used to it I've had no problems.

    Overall: When searching for email solutions for my customers I came across Zoho Mail. It was skeptical at first, but as I researched more I decided to try them out. I am not disappointed.
    Zoho Mail offers all the features you would expect at a very affordable cost, whether you are using it for personal or business.
    I set up a business with 8 emails in a couple hours. Zoho automatically backed up their current stored emails and folders and imported into their platform. It is super customizable too. One employee needed more storage space than the others, it no problem, I just added additional storage space to that one account.
    Neither my customers or myself have had any problems with reliability. The service works and delivers your email quickly and efficiently.

    Read More...
  • Rithvik P.
    Co-founder
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Free and top quality service"

    Posted 2021-07-09

    Pros: I've been using Zoho for my business for the past year and it's been great. I have a small company and this is the best email hosting service I found so far. They have so many features that you don't have to pay a cent for, and this has helped me save a lot of money on other services. I will definitely recommend it to anyone who needs an email hosting service.

    Cons: With free plan you don't get access to IMAP and POP3, but you can use it on their Zoho Mail app.

    Overall: Saves money for email hosting for my ideas which are just in the ideation stage for just launched, so I can spend those on build the actual product instead of spending those dollars on an email hosting service.

    Read More...
  • A Zoho Mail User
    Service Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great mail service for small businesses"

    Posted 2020-08-31

    Pros: Zoho Mail is a great email service with all basic functionalities. It features contacts, calendar integrates well with other Zoho products to preview files and sync. The free plan is enough if you are a small website owner and lets you create custom email address for free which is a rare feature.

    Cons: No cons, it is quite affordable and deserves more recognition in the industry.

    Overall: It feels all Zoho products fit right for small businesses who are looking for alternative to Microsoft 365 or G Suite and Zoho mail is definitely such a Zoho product. It provides affordable plans and covers all functionalities that you would need from an email service.

    Read More...
  • A Zoho Mail User
    Senior Software Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great mailbox service"

    Posted 2020-08-20

    Pros: Works great as a personal mailbox and even for enterprise needs.
    Ability to add custom domain emails for free.
    Great security and privacy.
    Spam protection.
    Great mobile app.

    Cons: No cons, it is a really great free to use email service.

    Overall: Zoho Mail is not only great as a personal mailbox but can even be used for small businesses. It allows adding limited email id with custom domain for free which is a paid feature in many domain hosts and mailboxes.

    Read More...
  • A Zoho Mail User
    Senior Technical Support
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Incredible business email platform"

    Posted 2020-08-20

    Pros: #1- Mobile application is very convenient to access and read emails.
    #2- Business-friendly user interface.
    #3- Easy to switch and manage multiple business accounts from one dashboard.

    Cons: #1- No cons. Overall great platform.

    Overall: Zoho Mail is our primary email management platform. It allows us to quickly switch between different business accounts. The email interface is incredible and has great integration support.

    Read More...
  • A Zoho Mail User
    Software Developer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent business email service"

    Posted 2020-07-05

    Pros: Host business email with custom domain
    Good privacy and no ads
    Available as mobile apps
    Third party integrations
    Migration tool for new users
    Free plan for personal and basic business use

    Cons: Interface can be made more intuitive especially when it comes to managing mailbox.

    Overall: Zoho Mail is an excellent mailing service especially for small businesses. It provides a decent free plan with affordable upgrades. Apart from pricing it shines with great privacy and integration features with Zoho's other apps and third party tools as well.

    Read More...
  • Kunal R.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "It offers Excellent Mail service"

    Edited 2020-07-05

    Pros: Zoho Mail comes with great integrations with other Zoho tools. It offers you the best business conversation experience. Zoho Mail is available on multi-platform helps you easy to access and gives you a realtime notification.

    Cons: It would be great if Zoho mail offers Undo sent mail feature.

    Overall: Zoho Mail is a very handy tool, it offers to manage the best email service with Zoho services integrations. It offers a unique conversation that fits best for business use. It's integrations let you schedule and add reminders for meetings.

    Read More...