Audience

Restoration professionals looking for a claims estimating platform

About Xactimate

Xactimate, the industry's most powerful and comprehensive solution for property claims estimation, is the number one choice for restoration professionals thanks to its accuracy and flexibility throughout all stages of the repair process. Xactimate can be accessed from a desktop computer, online browser, or mobile device, enabling insurers, loss adjusters, restoration contractors, reconstruction contractors, and specialized service providers to achieve greater speed and accuracy in their claims handling. Small download and streamlined installation gets you set up quickly. Includes all the top features and capabilities for adjusters, insurers, and contractors. Works with or without an internet connection, then syncs with the cloud to stay updated. Fast, full-featured onsite claims handling for contractors and field adjusters.

Integrations

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Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.5 / 5
support 2.5 / 5
More Reviews Write a Review

Company Information

Xactware
Founded: 1986
United States
www.xactware.com/en-us/solutions/claims-estimating/xactimate/professional/

Videos and Screen Captures

Xactimate Screenshot 1
Xactimate Screenshot 1
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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online

Xactimate Frequently Asked Questions

Q: What kinds of users and organization types does Xactimate work with?
Q: What languages does Xactimate support in their product?
Q: What kind of support options does Xactimate offer?
Q: What other applications or services does Xactimate integrate with?
Q: Does Xactimate have a mobile app?
Q: What type of training does Xactimate provide?

Xactimate Product Features

Remodeling Estimating

Cost Database
Quote Management

Restoration Management

Bid Management
CRM
Document Management
Fire Restoration
Job Tracking
Mold Remediation
Project Management
Scheduling
Task Management
Water Restoration

Xactimate Reviews

Write a Review
  • Jenny K.
    Estimate reviewer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Deceptive business practice "

    Edited 2024-01-11

    Pros: Dumb down version of RS Means assemblies.
    Residential order of magnitude type work is fine. There is no other pros. If you are looking to check a box that you did an ESI, maybe this is an ok product.

    Cons: Does not have all the typical structural MEP components.
    IT service is dismal.
    Deceptive business practice on subscription services.

    Overall: It was fine if you are evaluating order of magnitude proposal but don't count on it if you are building detail proposal.

    The biggest issue is their deceptive business practice for billing support and IT support. The website is klunky and quits on you unexpectedly. There have been so many weekends outages and you can't get a hold of IT. The kicker is the subscription services. You can't cancel online even though you registered online. You have to call them and then email them to confirm confirmation. The company has the balls to keep invoicing me when my credit card has finally expired since they make it so difficult to cancel. I am not even sure what it's good for to be honest.

    Read More...
  • John I.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Owner"

    Posted 2021-12-03

    Pros: See below.

    Cons: This was the worst decision I made in my 35 + years in the insurance restoration industry... We tried to make it work but it was such old technology and still in beta.
    I thought maybe it was me but I had my IT guy sit brown with me and he said it was a joke.
    The part that was crazy is that I actually have documentation from them saying that they support what I was saying .
    I asked for my money back and they would not give a refund.

    Overall: The part that was crazy is that I actually have documentation from them saying that they support what I was saying.
    I asked for my money back and they would not give a refund.

    Read More...