Audience
Companies searching for a remote visual assistance tool to connect with anyone to guide
About XMReality
No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.
Popular Alternatives
VSight Remote
The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training.
Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses.
Some of the key capabilities:
- Annotation on live video streams
- Collaboration on pdf manuals, and images
- Visualization of 3D objects in a real work environment
- Recording and archiving of sessions with all chat, shared documents, and user activity logs
- Freeze live view and annotate on it
Some of the benefits:
- Eliminate unnecessary traveling and associated costs
- Troubleshoot faster, reduce downtime and losses
- Increase expert utilization rate
- Build a knowledge base for training
Learn more
TeamViewer Frontline
TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert.
Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free.
Frontline is about connecting your workforce with the information and expertise they need to do their job right.
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resco.Guides
Minimize errors, meet quality standards, and follow lean production principles with digital instructions, manuals, and standardized operating procedures. With resco.Guides, your technicians and production operators have them always at hand. Complex and unexpected jobs often call for your top people, but they can’t be everywhere at once. But with resco.Guides remote assistance calls, your experts can guide operators with easy-to-follow AR instructions – immediately bringing expertise to the field and resolving issues. The aging workforce is a growing problem of traditional industries like manufacturing maintenance. Preserve the experience of your experts and identify repeating issues by building institutional knowledge around your workflows that will help a new generation of technicians to thrive. Collect critical knowledge directly from technicians and operators, in a minute, via phone, tablet, or desktop.
Learn more
oculavis SHARE
oculavis SHARE is designed to take customer support for machine manufacturers to the next level. Stop traveling the world for service and establish digital business models. Provide machine documentation via Augmented Reality to your end users or connect live to your customers' point of view and solve problems remotely. In maintenance operations oculavis SHARE is used to reduce machine downtimes, increase first-time-fix-rates and boost the overall equipment effectiveness (OEE) of your production equipment in place. Stop losing productivity and take maintenance operations to the next level with oculavis SHARE. Remote video support, step-by-step instructions and augmented reality content for machines and plants represent our core modules. A variety of management features allow to embed oculavis SHARE in your operational processes to get the most out of your use cases.
Learn more
Pricing
Starting Price:
$50 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
XMReality
Founded: 2007
US and Sweden
www.xmreality.com/our-product
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Product Details
Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online