Audience

Repair shops searching for a solution to manage and improve all their operations

About WorkTracer

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows.

Pricing

Starting Price:
$280.00/one-time

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

GrenSoft
Founded: 1992
United Kingdom
www.grensoft.com/WorkTracer/

Videos and Screen Captures

WorkTracer Screenshot 1
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Product Details

Platforms Supported
Windows
Training
Documentation
Support
Phone Support

WorkTracer Frequently Asked Questions

Q: What kinds of users and organization types does WorkTracer work with?
Q: What languages does WorkTracer support in their product?
Q: What kind of support options does WorkTracer offer?
Q: What type of training does WorkTracer provide?
Q: How much does WorkTracer cost?

WorkTracer Product Features

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Work Order Management
Digital Vehicle Inspections (DVI)
Maintenance Scheduling
Vehicle Tracking

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Parts Inventory Management

WorkTracer Reviews

Write a Review
  • I've been using WorkTracer for computer repair nearly 4 years. I have a barcode reader and label printer. It utilizes my label printer to keep track of parts and customer supplied software, inventory and special order items using barcodes. You can email your sales rep with part numbers and quantities directly through the software when ordering stock and customer parts. Order comes in, check of the items and it updates the stock, also prints barcodes for the items. Customer history can be looked up quickly and easily, reports are just a few clicks away. I can email quotes, invoices and receipts directly to the customer, and upload work ticket information to your web server so customers can check the progress online. It has the ability of popping a cash drawer, but I don't have that accessory. Customer support is very responsive, and often implements features that are recommended to them. I couldn't imagine a better software for a repair shop to start out with and grow into, especially at the price. The only things I wish they would do is incorporate an iPad client.
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