GhostRetail
GhostRetail powers video commerce experiences for any ecommerce or online business. With Ghost, brands can engage shoppers and site visitors through interactive or shoppable video, livestream video events, and one-to-one live co-shopping.
We offer a full suite of video commerce solutions that are easy to implement and use, and right-sized for any business or budget (including free options). We make it as simple as possible to experiment with video commerce, helping to boost engagement and time on site, while driving desired business outcomes such as sales or requests for more information.
Our free shoppable / interactive video product is the perfect on-ramp to getting started with video commerce. Simply upload any video, tag products, and add it to your site to create a social-like experience that improves on-site discovery.
Ready for more? Try our zero integration shoppable livestreaming service for free, or offer the ultimate in VIP CX with one-on-one live personal shopping
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HERO
Bring the personal touch of in-store shopping to your online store. Set your online experience apart, empower your store staff, experts or influencers to assist online shoppers. With Hero, one in four customers will go on to buy and spend up to 70% more. Your customers love to watch, chat and video call. Now they can shop with you the same way. Bring products to life by adding the power of authentic, one-to-many video shopping to your online store. Assist shoppers with live 1-on-1 product advice the way they prefer, over chat and video calling. Keep customers coming back long after they leave your store. Stay in touch via text, email and WhatsApp. Get started with low-touch installation, fast onboarding and dedicated training. Our customer success team will ensure a smooth launch and help you maximize performance. Hero is used globally by brands in more than 31 markets across 14 languages.
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Firework
Looking to engage your customers better?
At Firework, we specialize in creating interactive and engaging digital storefront experiences.
Our state-of-the-art video commerce solution combines shoppable video and livestream technologies to create a seamless shopping experience that drives sales and fosters deep emotional connections with your customers.
But our platform offers more than just an immersive shopping experience. We also provide critical insights into customer behavior and preferences, enabling you to optimize your marketing strategies for even greater success. With our user-friendly interface and seamless tech stack integration, it's easy to get started at any level of tech expertise.
We're passionate about helping businesses unlock their potential through customer engagement. That's why we're proud to power over 1000 brands including Walmart, Samsung, L'Oréal, Guess, Unilever, Sam's Club, and Vogue. Request a demo today to see the power of Firework for yourself!
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Intercom
Deliver great experiences, no matter what. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support. The #1 Business Messenger for you and your customers. Use Intercom to drive growth at every stage of the customer lifecycle. Our chatbots and live chat capture more of your best leads and convert them while they’re hot. Set your customers up for success with tailored onboarding and activation messages. Real-time tools and rich insights mean our support solution amplifies your team for an unbeatable experience. Give customers personal touchpoints with your brand through the familiar medium of messaging. Engage customers at the exact moment they're ready to buy, whether on your website or in your app. Intercom connects your tools and workflows so you can communicate personally at scale. Set clear expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.
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