Audience
Companies searching for a solution to manage and improve their operations
About WebPunch
At any point along the customer journey, receive real-time customer feedback to measure what’s going right and what could be better. With this feedback, you can correct any potential issues for a customer before their journey is done. Collect, quantify, and view your customer feedback to make data-driven decisions about your business. Address specific areas that need improvement and recognize areas of success. Convert your customer’s positive feedback into online reviews like Google, leading to more recommendations, repeat customers, and revenue. When your customers write you a review, let our team of professional writers respond on your behalf. Not only does this make a connection with them and helps you look great in the eyes of potential customers, it also improves your SEO. WebPunch is worldwide, from across the US, Mexico, and all the way to Russia. Although we are fully remote, our team makes plenty of time to get together online for the best activities.
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers.
Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
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Rectangled
Get superfast business reviews, feedbacks and drive more sales for your business with our world's first AI-powered online reputation management tool. Track your business activity with our real-time dashboards We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you! Garner super fast reviews from your real customers and turn your customers in to brand advocates. Get more responses from your audience with our creative and interactive forms. No coding required! Simple setup and easy to use. Integrate with you in-store POS and let the automation do the work. We understand every business needs whether your requirement is hands free offline or truly digital we have a solution for you. Be the most loved and trusted business in your area with our OR platform. Know what your customers respond to the most and leverage customer insights to drive your business decision making.
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Tactical Moves Reviews
Aggregated reviews from all the top review websites. Know what your customers are saying. Generate a steady flow of positive reviews using several review request tools. Get your reviews emailed to you in real-time as they get posted to the top review websites. Manage and quickly respond to reviews from all the top review websites in one dashboard. Promote positive reviews to social media from your dashboard with a click of the mouse. Know your competitors. Monitor the feedback and reviews your competitors are getting from customers. Generate more positive reviews by requesting reviews through our email review request tool. Create custom review apps to spawn feedback from customers before they leave your store. Make sure all your online profiles are up to date with accurate information about your business.
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ReputationDefender
You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity.
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Integrations
No integrations listed.
Company Information
WebPunch
Founded: 2014
United States
webpunch.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
WebPunch Frequently Asked Questions
WebPunch Product Features
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring
Gamification
Social Media Metrics
White Label