Audience
Automotive dealerships with a service and/or sales BDC.
About Volie
Volie is the communication software for the automotive industry that enables dealers and their BDCs to manage campaigns, customer data, and communication types, all under one powerful platform. It is specifically designed for auto dealers as a unified, web-based platform that integrates data management, automated campaigns, omnichannel marketing including calls, email, and text, and real-time reporting to increase productivity, reduce time-consuming manual tasks, and enable business continuity from anywhere.
Volie is the #1 Automotive Call Center Software for dealership sales and service BDCs. Dealerships can utilize our modern technology and stop using spreadsheets and manual management for daily workflows. Volie provides the three things your BDC needs to be profitable all in one place: Data Management, Campaign Management, and Communication Management.
Volie provides turn-key software for Automotive BDCs.
The dashboard gives up-to-the-minute reports of agents' productivity.
Company Information
Volie
Founded: 2017
United States
www.volie.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online
Volie Frequently Asked Questions
Volie Product Features
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
Inbound Call Center
Outbound Call Center
Progressive Dialer
Queue Management
Reporting/Analytics
Database
IVR / Voice Recognition
Manual Dialer
Predictive Dialer
Real-time Chat
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Performance Metrics
Queue Management
Knowledge Base
Live Chat
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management