Audience
Anyone interested in an automated transcription solution
About Vocalmatic
Automatically Transcribe Your Audio and Video into Text. Save yourself lots of time transcribing with Vocalmatic. Get started with 30 minutes of automatic transcription for free! Upload your audio (.mp3, .flac, .wav) or video (.mp4, .mov, .ogg, .webm) to Vocalmatic. Vocalmatic will convert your audio to text using AI. Finally, once your automatic transcription has completed, we'll email you a link to your text where you can edit!
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Vocalmatic Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Absolute scam" Posted 2022-01-05
Pros: No pros at all, an absolute scam.
Cons: Absolute scam, I still had to fix 80% of the transcript due to horrible typos. Attempted to contact customer service for two weeks through chat and email but no one responded.
Overall: Terrible and useless.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Just awfull" Posted 2021-12-14
Pros: It is just impossible to upload the transcribed text. The transcriptions are forever pending. Disappointed.
Cons: No advantages are founded. Just say goodbye to your money.
Overall: A lot of bugs. No feedback available. The support does not respond. None of the promised is done. Disappointed.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"File does not upload; Support does not respond" Posted 2021-09-30
Pros: Nothing to say in favor of this service. The only thing that works is their payment system. It processes your payment very smoothly.
Cons: I purchased 1 hour of additional online transcription time for US $10 as my video ran to about 90 minutes and the free time offered is only 30 minutes. The payment went through smoothly. That is about the only thing that did work. When I tried to upload my file it keeps on endlessly. I tried several times but the upload never completed. I tried the Chat option to contact support. That does not work. I wrote two mails to support - they do not respond at all. How do I get my money back?
Overall: Poor experience and complete waste of time. My transcription never took place. I had to get it done elsewhere.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Transcriptions are always pending" Posted 2020-09-21
Pros: The interface is user friendly - but that's not important if the service doesn't deliver at all. You won't get your transcriptions.
Cons: Transcription services do not work. Even after being refunded in credits the first time, the subsequent orders never get through. Support is seen online but doesn't reply subsequently so the credits I topped up can't be used at all.
Overall: Poor - the transcriptions I requested for are still pending more than a week later. There are better transcription services out there don't bother with this.
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