Audience
Companies in need of a powerful Customer Reference Management platform
About VocalReferences
VocalReferences which was the brain child of Local Hits Media LLC solves the very common problem faced by all business owners; how do I make the most from the positive feedback of my happy customers? Our products are currently benefitting customers on all continents and we are continually developing and rolling out new and further enhanced tools.
Pricing
Starting Price:
$8.99 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Local Hits Media
Founded: 2008
United States
www.vocalreferences.com
Videos and Screen Captures
Revetize
Manage your SMS Marketing, Customer Loyalty Program, Referral Program, & Online Reviews in one platform. Revetize consolidates more than 5 different customer marketing softwares into 1. (For the price of 1)
Use our omni channel drip campaign to send sms, email, voicemail and direct mail to your customers all in the same simple process.
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RO Innovation
Customer reference management software to strengthen relationships and win deals faster. Whether it’s a system to help you manage and grow your references or engage your current customer advocates, RO Innovation is here to help you do it. Engage your customer advocates to close deals faster. Say goodbye to frantic emails to account managers and hello to a sustainable reference funnel. Still tracking references on spreadsheets? Left without insight on which advocates are best for webinars or events? It’s time to level-up your game. Nomination portal to encourage customer-facing teams to nominate their customer candidates. Gamification to entice customers engagement through rewards and incentives. Workflows that remove the need for manual tracking and updates while system intelligence names your best customer advocates for a given initiative.
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Orca
Orca is a 100% native Salesforce application built to enable your sales, marketing, and customer success teams to efficiently manage and engage your best advocates directly in Salesforce.
We work to balance the capabilities of Salesforce with the end-user experience to deliver a powerful yet mindful advocacy application. Orca opens the door for companies and users to leverage existing relationships and data to accelerate business growth.
Orca helps existing champion customers, improve deal momentum & minimize sales cycle, and track analytics on reference while reducing advocate fatigue. Orca is a groundbreaking multi-feature tool that helps teams increase revenue, customer success teams retain clients, and marketing teams to track advocacy impact/influence on the company.
Our user-friendly and 100% Salesforce native interface promotes quick adoption and implementation for new customers as well as a streamlined workflow that aligns with a traditional sales cycle.
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Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.
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Product Details
Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online
VocalReferences Frequently Asked Questions
VocalReferences Product Features
Customer Reference Management
Search
Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Referral
Feedback Management
Lead Engagement
Referral Tracking
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Loyalty Program
Rewards Management
Reputation Management
Response Management
Review Generation
Review Monitoring
Campaign Management
Gamification
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label