Audience
Businesses interested in an AI-powered customer sentiment analysis tool to increase revenue
About Vespio
Provide usable data so you never waste leads and increase your win rate and revenue with Vespio's AI-powered sentiment analysis tool, which uncovers hidden customer desires from every conversation. Our platform accurately predicts customer interest and offers smart suggestions on how to close more deals. Leverage our AI tools designed to boost your win rate, reduce go-to-market waste, and save time for reps with powerful analytics, insights, and intelligent recommendations. Our tool breaks your video call into smaller parts, providing greater transparency into each aspect of the pitch, clear success statistics for each part, and AI-powered suggestions on how to improve success based on previously won deals. It enables you to catch and analyze over 500+ signals in different languages, helping you predict the outcome and overall sentiment of a sales meeting by processing customers' voice and facial expressions with over 90% accuracy.
SetSail
Unlock your sales team's potential with the power of machine learning. First, SetSail automatically captures and enriches your customer and activity data so that your team doesn’t have to. We then build a unique machine learning model for your business, which calculates account/deal health using the CRM data and communication sentiment, leveraging the latest natural language processing (NLP) techniques. Our models prioritize objective signals, such as sentiment in customer conversations, over self-reported measures like deal stages. Powered by the machine learning engine, SetSail surfaces insights that allow reps, managers, and executives to view pipeline health in real-time. This powerful tool can break down data by rep, deal, account, and conversation topic to identify performance issues and deal blockers. Pinpoint and fix areas of weakness before they hit your bottom line.
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Caplena
• Categorize Themes
• Visualize Results
• Topic-Level Sentiment Analysis
• Powered by Collaborative AI
Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text.
Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them.
Since its inception in the Spring of 2018, Caplena has analyzed over 50 million responses, with 120 new projects added each week. Today Caplena is the text analytics tool of choice for over 100 companies in more than 15 countries, boasting customers such as Swisscom, eBay, DHL, Coop, and Joyn.
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Revuze
Revuze is a leader in Generative AI analysis for online reviews, revolutionizing the consumer insights landscape.
With years of experience leveraging LLM training, Revuze unlocks the full potential of insights from verified buyers across multiple e-commerce sources. Our cutting-edge solutions empower businesses to seamlessly integrate review analytics into their marketing and product processes, enabling strategic decision-making. Through high-quality data, insightful predictions, and scalable capabilities across sources and regions, we offer real-time analysis with intuitive features, dynamic dashboards, and comprehensive reports.
From data collection to final visualization, Revuze’s end-to-end solutions ensure you can navigate the rapidly changing landscape of your categories and confidently make daily data-driven decisions. Discover the power of Revuze, the GPT of the consumer insights industry, and gain a deeper understanding of your customers and competitors.
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Google Cloud Natural Language API
Get insightful text analysis with machine learning that extracts, analyzes, and stores text. Train high-quality machine learning custom models without a single line of code with AutoML. Apply natural language understanding (NLU) to apps with Natural Language API. Use entity analysis to find and label fields within a document, including emails, chat, and social media, and then sentiment analysis to understand customer opinions to find actionable product and UX insights. Natural Language with speech-to-text API extracts insights from audio. Vision API adds optical character recognition (OCR) for scanned docs. Translation API understands sentiments in multiple languages. Use custom entity extraction to identify domain-specific entities within documents, many of which don’t appear in standard language models, without having to spend time or money on manual analysis. Train your own high-quality machine learning custom models to classify, extract, and detect sentiment.
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Integrations
No integrations listed.
Company Information
Vespio
United Kingdom
vespio.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Documentation
In Person
Videos
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Online