Audience
Financial services and debt management teams that want to automate borrower engagement, collections negotiation, and compliance-aware communications with intelligent AI agents
About Veritus
Veritus is an AI-accelerated workflow automation and negotiation platform that helps lending and financial services teams automate debt servicing, collections, and client communications with intelligent processes designed to improve outcomes and compliance. It provides a rules-based negotiation engine that dynamically offers payment plans, settlements, and hardship options according to configurable policies, along with omnichannel engagement across voice, SMS, email, and chat, where AI agents maintain full conversation context and adapt based on borrower responses. It supports compliance management with built-in enforcement of regulations like FDCPA and TCPA, automatic cadence limits, and consent controls, and includes real-time observability and QA tools that analyze interactions for sentiment, compliance scorecards, and call quality metrics.