Verint Speech Analytics Integrations

The only global, operator-agnostic solution that captures and integrates cellular communications with enterprise call recording, CRM, AI-based BI, and other systems. The painless and cost-effective solution ensuring that every business (cellular) call, anywhere, at any time is automatically logged into the CRM system. Employees business mobile calls – at the office, at home or traveling – are seamlessly captured and transferred to the CRM and call recording systems. Automatically record, track, document, transcribe, and integrate mobile calls, SMS records, and other forms of business-critical mobile communications without infringing on the privacy of employees’ personal mobile devices! Upscale the engagement of your customer-facing teams. One device – Multiple business profiles. Enable your employees to use their cellular devices for work interactions, while respecting the privacy of their private interactions. Log only business calls and text messages.