Verimatrix Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

The Ubisecure Identity Platform helps organisations manage the many Digital Identity risks and opportunities. Focused on European B2B and B2C scenarios, Ubisecure combines highly assured Organisation Identity and Individual Identity to reduce fraud and increase efficiency in global trade and supply chain. Ubisecure is now the #1 global issuer of Legal Entity Identifiers (LEI). The Identity platform enables organisations to de-risk homegrown user registration and login solutions, and enable Single Sign-On (SSO) across all platforms and devices. Simplified MFA, including TOTP and Bank ID / Reusuable eIDs, reduce fraud by verifying customer identities, and automated customer credential management workflows for your helpdesk. Advanced identity use cases like consolidation of identity data silos, and Identity Relationship Management & Delegation can increase operational effectiveness, manage data breaches, and reduce IT costs dramatically.