Audience
Organizations that need a video-powered digital customer experience solution
About Vee24
Connect your virtual and in-store experience to grow revenue, increase customer satisfaction, and build brand loyalty. Let your online customers go in store from the comfort of their home. Bring your in-person selling online. Help customers find what they need, offer complementary products, walk them through checkout. Powered by high-quality video chat, cobrowsing, text chat, chatbots, online appointment scheduling, and more in a single platform. Deliver the service, product advice and knowledge your customers love online. Connect your virtual and in-store shopping to deliver a flawless customer experience. Provide an immersive experience that increases conversions and average order value. High-definition video brings your product up-close and personal.
Talisma Chat & Co-browse
Talisma Chat and Co-browse enables organizations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to enquiries using a knowledgebase of FAQs, response templates, Web links, and documents. Talisma DCEP chat is designed to trigger chat sessions based on a pre-defined set of visitor behaviour. This means your web visitors get a chat invitation when they land on your site or display certain browsing traits. It helps improve customer experience, reduce operational costs attached to customer service, reduces instances of shopping cart abandonment, and increases conversions.
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VMukti Video Call Solution
Leverage Seamless Communication with VMukti’s Video-Chat Solution Because Engagement Means More than Acquisition Delivering a personalized communication experience to your customers is important and it demands far more than just a normal connection. End-to-end workflow is the key to delivering a seamless video experience and maintaining high-value customer relationships. Allow your customers to connect easily with your support teams over video and bridge the gap between online communication and interpersonal interactions. Let your customers connect with your brand in the most intuitive way. VMukti’s customer support video call solution allows you to make and receive buffer-free video calls on low bandwidth of 100 Kbps. Best in industry Video Call Solution that integrates smoothly with CRM and ERP to drive AI-led analytics.
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Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.
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iAdvize
Let your customers interact with your brand just as they do with their friends and family. iAdvize lets you give your visitors a premium, rich, omnichannel messaging experience. Have your customers and prospects communicate seamlessly with your brand via text, voice, and video on their preferred channel. Put your visitors straight through to the best respondents. ibbü product experts, your connected in-store sales agents, service advisors, and AI-enabled chatbots are perfectly orchestrated to respond to your customers at every stage of the shopper’s journey. Leverage the best of human and AI and increase your response capacity tenfold with our augmented intelligence chatbots and ibbü, the on-demand sales force. Our teams can help you deploy a quality conversational strategy that is cost-effective, managed and tailored to meet your objectives. Get a personalized tour of our conversational platform and learn how it can help you reach business goals.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Vee24
United States
www.vee24.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Live Online
Webinars
In Person
Support
Phone Support
Online
Vee24 Product Features
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Customizable Branding
Transfers / Routing