QEval
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
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Assembled
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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PascalABC.NET
The new generation Pascal programming language combines the simplicity of classic Pascal, a great number of modern extensions, and the broad capabilities of Microsoft .NET Framework. Free, simple, and powerful IDE. Built-in form designer for rapid development of Windows desktop applications. Download the latest version of PascalABC.NET with a build-in form designer. Several extensions of the Pascal language, including the foreach operator, in-block variable definitions, auto type deduction in variable definitions, simplified syntax of units, method implementations inside classes and records, a new operator for object construction, anonymous classes, auto-classes, BigIntegers, etc. The most modern features of programming languages like n-dimensional dynamic arrays, generics, interfaces, operator overloading, exceptions, garbage collection, and lambda expressions. IDE with integrated debugger, IntelliSense system, code templates, and code auto-formatting.
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