V-Person Integrations

livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.

Business process automation made simple, with the first web-based and cloud-native RPA + AI-Powered Platform. Robotic Process Automation (RPA) for all businesses, industries, and business processes including digital workers. Building software robots has never been easier. Optimized for the business user with advanced capabilities for IT and for bot developers. Create, deploy, and monitor bots across the enterprise. RPA security and audit requirements, like GDPR. Start your RPA Journey with Automation Anywhere, free trial available now.

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

Xerox® DocuShare® is a content management platform designed to spark peak performance at your organization. When your company's digital files are on Xerox® DocuShare®, your staff can access the documents, images, layouts and presentations they need to collaborate, make informed decisions and get things done. By having all files in one place, DocuShare® improves workflow and makes it easier to stay organized and stay on track. Capture, index and store structured and unstructured content for simpler downstream use and help your office go digital. Promote communication through document-level collaboration capabilities that help departments and distributed teams work more efficiently. Protect sensitive data and minimize your organization’s risk with user- and group-based access, auditable tracking and reporting and retention. Use powerful search capabilities to find business-critical content online and offline whether at your desktop, on a mobile device or a multifunction printer (MFP).

Whether you are a fund administrator looking for greater precision and controls across funds from a scalable private equity software or an asset manager in search of a cost-effective reporting and reconciliation solution for deal-by-deal waterfall calculations, Cascade Suite has the accuracy, efficiency, and a range of deployment models to meet your needs. Increased transparency and controls for investors and regulators. Automated complex allocations and calculations. Reduced operational expenses. These are just a few of the benefits offered by Cascade Suite. This powerful and flexible proprietary private equity software provides a scalable and efficient solution for your alternative investment infrastructure. Supports private equity, real estate, venture capital, hedge funds, mutual funds, and managed accounts.

New SaaS digital identity solutions can reduce risk, increase efficiency, enhance compliance and accelerate business goals. Most digital identity conversations focus on tools. We take a holistic approach to enable your initiatives to be deployed and scaled—maximizing your investment. Our certified digital identity specialized teams can assess your current landscape and build your plan to modernize faster. Our vendor-independent approach, innovation-driven solutions and accelerators expedite the implementation of scalable digital identity. We run a more efficient program and use monitored and reported KPIs to track trends, behaviors for more intelligent solutions. Define and implement the organization’s digital identity future with a focus on modernization, enablement, risk reduction and automation.

More than 50% of a law department’s budget is spent on outside law firms, requiring some companies to validate payment for invoices consisting of thousands of line items annually. Drive compliance & eliminate overpayments- clients save 5-10% of their outside counsel spend. Optimize invoice review & reduce manual work – clients reduce the time wasted on invoice review by up to 80%. Deliver reliable data & drive strategic insights- reliable legal spend data that law departments can analyze to drive additional savings. Reduce overspend by outside counsel up to 10% and deliver ROI day 1. Through consistent billing review and accelerated payments. Automated analysis of invoices eliminating up to 80% of analysis time otherwise spent by law department attorneys and staff.

Make the right technology investments at the right time and on the right platforms to drive innovation, increase customer loyalty and grow your business. Get the business outcomes you expect. When cloud is done right, it can provide up to three times the return on investment and faster business results, with less cost, risk and disruption. DXC helps you make the right decisions about what applications to migrate to cloud and when. With DXC Cloud services, you can maximize your use of data and ensure your environment remains secure. We understand the role cloud plays in mission-critical IT because we manage hybrid IT environments for many of the world’s largest companies. Our cloud migration services move 65,000 workloads to cloud each year. We’ve modernized hundreds of mainframe systems and transformed 15,000+ applications to cloud. Let us help you define, execute and manage your cloud strategy. Partner with DXC to do cloud right.