Audience
Companies searching for a solution to redefine relocation for employers and employees
About UrbanBound
Your employees need to move to work, not work to move. Reduce administrative burden and relocation program costs by up to 66%, while improving the experience. Relocation and recruitment: it's easier said than done, right? You have to coordinate and keep track of a million things to pull it off successfully, while supporting your employee or candidate AND juggling your time, budget and other priorities. It should be a chance to make a great impression on your employee, but it can quickly become a logistical nightmare for all involved. Luckily, technology is on your side. UrbanBound makes relocating your employees easy by providing a state-of-the-art software solution that guides employees through their move, providing an amazing experience and reducing your program costs by up to 66%. UrbanBound’s intuitive intern management software helps you easily administer payments, provide housing options, and manage travel expenses for your class of interns, removing the administrative burden.
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"UrbanBound: A Relocation Service That Offers Little to No Value" Edited 2025-03-17
Pros: My experience with UrbanBound has been overwhelmingly negative. I honestly question the value of my employer's partnership with them, as they provided virtually no assistance during my relocation. I ended up handling everything internally, making UrbanBound feel like an unnecessary and frustrating middleman.
Cons: Firstly, their website is a complete disaster. Uploading moving expenses is a needlessly complicated process. The categorization is clunky, and the system's rigidity is infuriating. If you're approaching your relocation allowance limit, be prepared for the system to reject any further receipts, even if you have funds remaining. Instead of a seamless experience, you're forced to contact customer support and plead your case. The entire process feels designed to be as inefficient as possible.
Secondly, the moving partners they recommended provided outrageously expensive quotes. I received two quotes, one for $7,000 and the other for $11,000. The similarity in the offers made me suspicious. I was able to secure significantly lower quotes from other moving companies on my own. UrbanBound's "partnership" seems to translate to inflated prices for the end-user.
Finally, the consultants I interacted with were unhelpful, unenthusiastic, and difficult to work with. Instead of providing solutions, they consistently referred me elsewhere. For even the simplest requests, their response was invariably, "Contact your employer about that." It felt like they were actively avoiding providing any real support.Overall: In conclusion, UrbanBound added nothing of value to my relocation experience. Their website is clunky and restrictive, their moving partners are overpriced, and their consultants are unhelpful. I strongly advise against relying on UrbanBound for relocation assistance. I will be encouraging my company to reconsider their partnership, as it seems like a significant waste of resources. They added stress to an already stressful process.
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