Cuztomise
We believe in providing our clients the comfort they deserve in managing the sales forces. Our customer service and SFA software: MR Reporting Software (Sefmed) and FMCG Sales Force Automation Software (OrdrBook) are powerful and flexible, and scale to meet the needs of any business. Manage and track your sales force with our SFA software products. Get to know your field sales teamwork, schedule the meetings,mark attendance easily claim expenses instantly and more. More power to your sales team. Innovate and modernize your sales process that will make all the difference. Smoothly handle field activities and give strength to your sales team with features like easy planning and scheduling, geo-tagging, effortless monitoring, smart analysis, pre-call planning, post-call analysis, HRMS, primary and secondary sales and more.
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iCepts Mobile Field Service Management
Managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management. Field Service Management for Business Central mobile dashboard improvements, by iCepts Technology, allows for a better service level experience for remote personnel. Business Central provides features to help you deliver service according to the contracts that you have created and the service orders that you have committed to fulfilling. Your service technicians or dispatcher will find outstanding service orders easy to locate when they use the Dispatch Board. At a glance, the Dispatch Board shows which orders are in progress and which orders are complete.
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Sweven
SWEVEN allows businesses to seamlessly connect and collaborate with your team, anywhere and at any time. This multi-platform and cloud-based SaaS solution gives you the power to receive, manage, assign, track, and bill for work (or product) orders of any trade. With SWEVEN in your workflow, you can bring together clients, vendors, field staff, technicians, project managers, customer service, and call centers in one shared, collaborative virtual environment to boost communication, efficiency, and control.
- Complete control of your in-house field staff and vendors.
- Track every service order and set priorities.
- Get the right metrics in real-time to enhance your operations.
- Submit tasks directly in the portal, no more phone calls or endless emails.
- Preventive Maintenance.
- Work order management.
- Vendors and field staff mobile app.
- Geolocation integrated.
Say goodbye to spreadsheets, hello Sweven!
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BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back.
Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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