TrueAccord

QUALCO Collections & Recoveries (QCR) is a modern, modular enterprise platform that orchestrates the collection journey, streamlines in-house and third-party activities in one place and operates either as part of a banking ecosystem or as a core system of record. QCR supports all types of non-performing loans and receivables, from unsecured and secured bank credit, to unpaid invoices from the delivery of goods or services and covers the entire credit lifecycle, from high-risk performing and early-stage delinquency through to legal and recoveries. The system provides a forward-looking, digital-first approach to debt management, delivering a seamless customer and user journey. Design segmentation, strategies, channel business model easily, and focus on monitoring automatic execution. Our latest streamlined web UI presents the right data at the right time and allows full control to allocate and reallocate work, all whilst checking SLAs and performance reporting.

Cosmos is an enterprise-class debt recovery software driven by advanced AI & Machine Learning capabilities. This cloud based software can solve your debt collection and recovery challenges. Manage your entire collection life cycle on a single platform with integrated telephony and digital tools. Features: - Unified Credit & Collections Management system. - Using preferred contact channels, automated payment and workout options, and pre-delinquency help. - Variable agent/third-party performance& compliance management. - Software-as-a-Service, on-premises, and cloud-based deployment methods - Sophisticated engagement strategies enable agents to connect with customers over voice, SMS, email, letters, portals —at the right time—to drive resolution.