Audience
Businesses searching for a solution to improve their services and increase sales
About Triaster BPM Software System
The A-Z Guide to Business Process Management was designed to answer frequently asked questions about Business Process Management from ‘What is Business Process Management?’ to ‘How do I implement a BPM system in my organization?’ Consider this your personal BPM A-Z handbook. Business Process Management (BPM) is a field in operations management that focuses on improving corporate performance by managing and optimizing a company’s business processes. The word ‘process’ is defined by ISO (the International Organisation for Standardisation) as ‘a set of interrelated or interacting activities that transforms inputs into outputs.’ Perhaps a simpler way of putting this is to say, a business process is a series of actions or steps taken in order to achieve a particular end. Certainly in ISO’s definition, ’transformation’ is the key word. Processes are most easily recognisable in manufacturing, where it is easy to see raw materials (inputs) being transformed into goods (outputs).
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