Audience

Teams and professionals that require a solution to manage their workspace and ensure quality

About Trendzact

Comprehensive threat protection and productivity enhancement for on-premise and remote work from anywhere. Automatically score and provide results to agents for every customer interaction. Tailored coaching is automatically provided to agents based on customer interactions. Continuous webcam image capture and live stream video/audio to identify security threats & productivity losses. Dynamic risk scoring and vulnerability scanning identify insider activity before they represent a real threat. Video recording of all employee activity, audio recording, session recording, immutable logs, and alerts. Users can access supervisors & cohorts to share tribal knowledge and for encouragement. Security and productivity events can be flagged and then ticketed for a controlled workflow process. Automatically take notes for agents during calls and post them into CRM. Define workflow for triggered events.

Integrations

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Company Information

Trendzact
United States
trendzact.com/platform/

Videos and Screen Captures

Trendzact Screenshot 1
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Product Details

Platforms Supported
SaaS
On-Premises
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Trendzact Frequently Asked Questions

Q: What kinds of users and organization types does Trendzact work with?
Q: What languages does Trendzact support in their product?
Q: What kind of support options does Trendzact offer?
Q: What type of training does Trendzact provide?

Trendzact Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking