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Audience

Individuals that want an accurate translation and companies that want to expand internationally localize their app or website or need a document translation. Translate.com for Zendesk helps global businesses communicate in clients' native language and improve CSAT and NPS.

About Translate.com

Professional translation scaled by technology and enhanced by human experts.

Translate.com is a translation software for businesses and individuals, allowing them to translate files (PDF, Word, Excel, PowerPoint, text), localize customer support, and amplify multilingual apps and websites. Trusted by leading companies worldwide, Translate.com localization services help clients overcome global language and cultural barriers and move up in business growth worldwide.

Services and tools

1) Human translation services for localization, professional document translation and more.

2) Translate.com Machine Translation software.

3) Zendesk Translation App for multilingual customer support.
✓ Machine translation & Human translation
✓ Automated translation sending.
✓ Translation Glossary & Translation Memory.

4) Translation API.

5) App and website localization in JSON file format.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Translate.com offers API access

Ratings/Reviews - 10 User Reviews

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.8 / 5
support 4.8 / 5

Company Information

Translate.com
Founded: 2011
United States
www.translate.com

Videos and Screen Captures

Translate.com Screenshot 1
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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support

Translate.com Frequently Asked Questions

Q: What kinds of users and organization types does Translate.com work with?
Q: What languages does Translate.com support in their product?
Q: What kind of support options does Translate.com offer?
Q: What other applications or services does Translate.com integrate with?
Q: Does Translate.com have an API?
Q: Does Translate.com have a mobile app?
Q: What type of training does Translate.com provide?
Q: Does Translate.com offer a free trial?
Q: What pricing for support is available for Translate.com?

Translate.com Product Features

Computer Assisted Translation

Machine Translation
Marketing Management
Project Tracking
Quality Control
Terminology Management
Translator Database
Collaboration
Localization Automation
Permission Management
Resource Management
Translation Analytics
Version Control
Website Translation
Workflow Management

Translation Management

Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Terminology Management
Translation Analytics
Translator Database
Resource Management
Version Control
Workflow Management

Translate.com Reviews

Write a Review
  • Luca B.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Translate.com is extremely user-friendly."

    Posted 2023-05-12

    Pros: This is an excellent software that allows you to expand your global audience through a simple translation process performed by translators from different countries. It offers a great combination of affordable pricing and high quality.

    Cons: Nothing special. I am very satisfied with the product.

    Overall: Translate.com is extremely user-friendly. The initial setup was hassle-free, and there are always multiple translators available. Even if a translator is unavailable, they have an excellent machine translation feature. The support team is very responsive and always helpful in resolving any issues.

    Read More...
  • Michael H.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The quality of the translation is top notch"

    Posted 2023-05-08

    Pros: The translator is easy to use, does a great job of translating texts from English to Chinese. Thanks to this, I no longer face the problem of a complex and incomprehensible translation. A big plus is that the translator saves formatting, which helps a lot when working with documents.

    Cons: I would add more free translation options and more translation language options.

    Overall: The quality of the translation is top notch - it is accurate, clear and understandable. The price is also reasonable and affordable, which is also pleasing. I think that this product will suit not only professional translators, but also ordinary people who need high-quality translation for their documents.

    Read More...
  • Zacharias P.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I really liked the service in this service. "

    Posted 2023-04-27

    Pros: I really liked the service in this service. All my questions were answered accordingly and the translation was of really high quality.

    Cons: No subscription to human translation (month, year).

    Overall: Today I bought a paid human translation of a book from English to Chinese. I really liked the service in this service. All my questions were answered accordingly and the translation was of really high quality. If you need to quickly and efficiently convert your documents into any other languages, I recommend using the services of this service. Overall, I am happy with my choice and look forward to ordering other services in the future. Thank you!

    Read More...
  • Obed R.
    Developer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Trusted partner in translation"

    Posted 2023-04-25

    Pros: Professionalism and quality of translations.
    Flexibility of choosing between machine and human translation.

    Cons: Possible typos and errors in the translation may require additional time and effort to correct. Machine translation may be less accurate or inappropriate in the context of specialized topics or high-precision translations.

    Overall: Translate.com is my trusted partner in translation. I admire the professionalism and quality of the translations provided by this service. The option to choose between machine and human translation provides flexibility and allows you to adapt to different needs. Thanks to Translate.com, I can easily communicate with partners and clients in different languages, expanding my IT business opportunities. The interface is intuitive, and working with it is easy and fast. I always recommend Translate.com to my friends and colleagues because it’s a reliable and efficient tool for translation of texts. Of course, there were some issues. Twice I received a translation with typos and errors. But the support team resolved everything within an hour and I received the corrected version of the text.

    Read More...
  • A Translate.com User
    Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Experience with Translate.com"

    Edited 2023-04-06

    Pros: Translate.com pleases me with its speed, accuracy and free version of machine translation. The service allows me to quickly translate texts into different languages, saving time and allowing me to do the main work faster.

    Cons: Sometimes there are a lot of ads. I understand why she is there, but she often distracts me from my tasks.

    Overall: Translate.com is a good translator that provides accurate and fast machine translations for free. I can easily translate texts into different languages, saving time and speeding up my own tasks. Despite occasional distracting ads, the quality of translation is consistently good and meets expectations. After using the service for a year, I am more than satisfied and can recommend it to you.

    Read More...
  • Truman T.
    Freelance
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My expectations were met."

    Posted 2023-04-06

    Pros: Speed of work, translation quality, and a fairly low price for human translation. The service offers a wide range of languages to choose from, making it easy to find the language pair you need. The platform is also user-friendly, with a simple interface and easy-to-use tools for uploading and downloading documents.

    Cons: Too much advertising. I understand why there can be so much of it, but sometimes it distracts from work.

    Overall: I have been using this service for almost a year and have never encountered any problems with the website or the work of the translators. Usually, I receive translations within a few hours after submitting them to the website, and they always have high quality. Overall, I completely trust this service and its human translations.

    Read More...
  • Alexander R.
    Engineering
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Everything was fine"

    Posted 2023-04-02

    Pros: The accuracy of the translation was excellent and provided me with precise and accurate translations.

    Cons: I thought everything was fine, none of the aspects of work bothers me.

    Overall: I ask translate.com to translate a technical document for an engineering company I work in.
    I was extremely impressed with the quality of the translation. The turnaround time of 5 days was perfect and the quality of the translation was top-notch.

    Read More...
  • Michael L.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good mix of price and quality"

    Posted 2022-12-27

    Pros: Reasonable price, speed, and quality. It's easy to use and gives the result I expect, I'm satisfied.

    Cons: I didn't have any problems with this company and its software yet.

    Overall: I appreciate the quality of human translation; the prices are very fair. I can choose a subscription when we have a vast volume of translation and return on the most basic plan, where we pay a bit higher price only when we need a translation. I experienced this service for 4-5 months and found that they provide us with translation quicker than the agency we worked with before.

    Read More...
  • Anders L.
    Product Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good translation service"

    Posted 2022-11-02

    Pros: My company wanted to get an accurate translation in JSON format. Those guys provided German and Spanish translations for the website in a week! Other requested languages they provided within 2.5-3 weeks.

    Cons: Actually, everything was good. German and Spanish translators provided accurate translations.

    Overall: About six months ago, our company decided to expand into new countries. We saw an opportunity for growth for our company in website and ads localization for European countries.

    We tried several services for website localization. Translate.com was one of those that lived up to our expectations.

    Read More...
  • Maria I.
    Project Manager
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I get a high-quality translation of my marketing materials."

    Posted 2022-10-13

    Pros: I needed to translate some marketing presentations and landing pages into several languages at once. The Translate.com team provide me with all the translations during the week.

    Cons: There were some issues initially, but their support manager was attentive and helped resolve everything relatively quickly.

    Overall: I'm satisfied with the pricing, meeting deadlines, and support service they provide me. Translation quality also nice

    Read More...
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