Zenchef
We bring restaurants and guests to the same table and strive to strengthen their connection. With a delectable blend of modern technology and human touch, we offer restaurants the tools, services and support they need to work smarter, boost efficiency, increase profits, and create exceptional experiences for their guests.
Zenchef is a single and fully-integrated platform for restaurants : Reservation, Mobile payment, loyalty.
Created in 2010 and has more than 7000 customers in 15 different countries. It's a complete customer experience management tool (before, during and after the service) without commission or intermediary for restaurateurs. The restaurant owner remains independent! With only one software, manage all your reservations, your website, your digital menus, the click & collect, your reviews, your customer file, the digital payment by QR Code, your marketing campaigns...
Key figures: 2 hours saved per day, No-Show <1%, 0€ commission fee, +30% table turnover.
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The Diamond Reservation System
Diamond is the fundamental building block of the reservation process, and it enables both your in-house reservation staff, and customers via the web, to browse, choose and reserve all of the components of a travel package. It has been built from the ground up to be the most flexible, intuitive and easy-to-use solution for managing reservations of all types. Fundamentally, the Amethyst API manager acts as the interface between your reservations system and other travel product providers, such as global transport distribution systems and hotel aggregators. Amethyst is used dynamically to ‘pull’ 3rd party products (such as flights and hotels) into your reservation system – allowing you to offer a far wider range of products to your customers. The Amethyst API Manager has been created to work seamlessly with the Diamond Reservations System, but is built around standards-based API technology, allowing it to be easily integrated with a wide range of other reservation systems.
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Nappkin
NAPPKIN
The most advanced restaurant POS specially developed for the iPad and iPhone.
All reservations at hand
In Nappkin you can seamlessly integrate your reservations into your POS, both online and telephone reservations can be registered and are easy to view and complete on your iPhone or iPad.
The reservation overview clearly shows what time the guests will arrive. When a guest has arrived, the reservation can be linked to the table, so that all matters discussed are immediately visible to the person responsible in the neighborhood. Any down payment will be automatically processed as the first payment at checkout.
The Nappkin app runs on both iPad and iPhone. In addition, there is the Nappkin website where you can view all kinds of overviews, export data, configure accounting links, etc.
The iPhone version is suitable for taking orders (terrace!), For processing incoming reservations and for management information.
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Smart Finder
Manage front-desk operations fast and easy. Save time for making your guests happy. Keep any guest detail before, during, and after their stay to make a personalized guest profile. Instantly recognize them when they come back. Create better personalization. Or utilize it in your own way. Aggregate all reservations from all channels in one place. Automatically create reservations for your guests. Send out an e-booking card along with payment gateway. Done. Set up multiple rate plans including promotional rates and customer segment rates. Apply the pre-set rates to suit your customers with ease. Facilitate and automate housekeeping operations from managing stocks to updating room status. And maintain good coordination with other departments to prevent any error that leads to guest dissatisfaction. With multiple tools provided, you can operate every corner of your hotel(s) with ease. Our platform comes with state-of-the-art technology designed specially for hospitality business.
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