Textkernel Mid Office Integrations

Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Textkernel is a global leader in AI-powered recruitment and HR technology, delivering innovative solutions to over 2,500 software vendors, corporate and staffing organizations worldwide. Our expertise lies in multilingual parsing, semantic search, skill and profession taxonomies, labor market intelligence, automated candidate engagement, and a mid office solution for staffing companies. Our AI-driven solutions streamline recruitment, delivering enhanced candidate matches, time savings, and improved decision-making. Access valuable insights and make data-backed decisions. Boost efficiency, reduce manual work, and stay ahead in the competitive talent market. We offer a modular approach consisting of products that can be combined, configured, and customized to tackle the challenges that matter most to your organization. Our suite of AI-powered products streamlines and automates the recruitment and talent management processes, seamlessly integrating with existing HR technology.

One solution for your entire organization. One software application to streamline all your administrative processes. Our software enables you to optimize the information and communication streams in your organization. To enhance the effectiveness and efficiency of your company. Our software was made with flexibility in mind. It can be completely adapted to fit the needs of your company and your sector without expensive custom-made software! Looking for software that is available anywhere and any time on any device? Our cloud solution allows you to access all your business data whenever and wherever you want.

We have used our long-standing experience to develop a modern platform which supports the whole Recruitment & Selection, Temp recruitment and Staffing process, from a single system. Together with professional partners, Carerix delivers state-of-the art solutions in keeping with your specific preferences and today’s trends. You immediately get an insight into how things stand thanks to dashboards for Sales, Recruitment and Management. This allows you to make the right decisions easier and faster. The standard features and (integrated) functions allow you to customise your Carerix platform to suit the sector in which you are active. The Carerix Recruitment edition allows you to quickly access your procedures and enables you to easily monitor all commercial activities within your organisation. Your consultants can improve productivity via intelligent workflows and support tools, which will also allow them to cooperate more efficiently.