Tend

ExxTend LearningTM is OverNite Software’s learning management system (LMS). As both an LMS and a learning content management system, ExxTend Learning empowers organizations to administer, track, and report on training while also providing an avenue to create, import, and deliver the content across their organization. A reliable LMS with demonstrated stability and speed is essential in environments where safety and security protocols change rapidly. The ExxTend Learning LMS from OverNite Software can deploy tests and courses in less than an hour, automatically generating requisite records and reports. Administrators can utilize ExxTend Learning™ to create Roles, Jobs, or Tracks to organize training into easily assignable segments. Due dates are customizable, and the system can automatically manage due dates based on prior history. Curriculum can be added to Groups for “Group-based” assignments.

Capture and leverage responses to shape customer engagement. Capture customer issues more effectively during or after support calls. Analyze customer feedback to help identify gaps in service. While traditional loyalty programs tend to focus on retention, intelligent customer engagement looks at every behavior a customer can do that provides value to the organization. Integrated marketing management solution that offers insight to marketing activities, control over budgets and resources, and the ability to create automated, multi-channel campaigns. A fully functioning designer that allows dragging and dropping of question types onto a form. Distribution channels include email to lead or contact, link or iframe within a webpage. While traditional loyalty programs tend to focus on retention, intelligent customer engagement looks at every behavior a customer can do that provides value to the organization.