KingsleySurveys
Grace Hill’s KingsleySurveys offers comprehensive survey tools and trusted industry benchmarks to capture actionable data on resident, tenant, employee, and client/investor perceptions. These insights help real estate organizations measure satisfaction, increase renewals, retain employees, and improve property performance. It includes resident surveys that assess overall satisfaction, perceptions of property features, and satisfaction with management, leasing, and maintenance. Tenant surveys provide feedback on space needs, sustainability, and service assessment. Employee engagement surveys offer annual, pulse, and ad hoc surveys to understand employee satisfaction and retention. Client and investor surveys gauge perceptions, measure performance, and gather competitive intelligence. The Kingsley Index serves as a benchmarking tool to compare results against industry peers.
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AktivBo
AktivBo is a data-driven research and analytics platform built specifically for real estate companies to improve tenant satisfaction and increase profitability. It combines industry-tailored tenant satisfaction surveys covering every stage of the customer journey with a unified analytics suite that integrates seamlessly with leading ERP and CRM systems. Users can benchmark performance against best practices, manage change through targeted action plans, and incorporate ESG and sustainability reporting based on tenant feedback. With AI-based analysis, it automatically parses open-text responses to suggest prioritized improvements complete with cost and time estimates. Customizable roles, workflows, dashboards, and real-time insights let property, facility, asset, and portfolio managers set goals, track KPIs, reduce vacancies, engage employees, and optimize investments, all within a single intuitive interface.
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Polco
Engage your community on our online platform. Compare with others across the nation. Take action with accurate and reliable feedback. Social platforms and out-dated polling methods were not designed for today's civic environment. Polco uses technology to bring people together around important topics. Create surveys, engage the community, measure against the nation, and analyze your results. Post questions to a continually growing following. Create surveys and post questions with background information in minutes. Respondents are verified when they create an account. See who you're reaching, who you're not, and how they feel about key topics. See your results in real-time on the Polco dashboard. Move forward using insight from your community.
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Flatex
Flatex is a modern, unified property-management platform that connects residents, managers, and service teams through one intuitive system. It enables real estate developers, property-management companies, and owners’ committees to automate operations, enhance communication, and improve service quality. The Residents App allows tenants to submit requests, make payments, receive updates, and stay informed through announcements, polls, and marketing stories. Automated billing tools handle common fees, support online payments, and help reduce delinquencies by up to 35%. An integrated AI-powered support chat turns messages into actionable tasks and routes them to the right staff, keeping all communication in one place. The Team Hub centralizes operations, automating billing, tracking maintenance, managing resident requests, and storing all data securely, while an intelligent AI assistant automates routine communication to boost efficiency and lower staffing costs.
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