TCN Integrations

CallFinder speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. CallFinder automatically transcribes and scores recorded calls, identifying key metrics you can use to improve every aspect of your business. We deliver a highly scalable Software as a Service (SaaS) solution to contact centers and small and medium sized businesses across a wide range of industries. We like to think of ourselves as the speech analytics experts because, well, that’s all we do. We’re all about delivering a truly different software experience. You never get something that’s out-of-the-box. On purpose. Our Managed Client Services support is a differentiator that none of our speech analytics competitors offer. Your CallFinder Analyst becomes an integral part of your QA team, and you will work with your Analyst on a recurring basis to optimize CallFinder to meet your evolving business needs.

InterProse ACE is a modern, web-based debt recovery software solution built for collection agencies who specialize in consumer or commercial debt, including property management, healthcare, education, and government accounts. ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities. Developed to be flexible and configurable with no one business case in mind, our feature-rich debt collection application helps users easily manage their accounts, set up custom payment plans, process billing, issue client invoicing and reports, manage legal judgments, report/analyze their data in custom templates, automate just about any manual process and do it all in a highly efficient and cost-effective way. Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Lariat is a 21st century collections platform - it's web based, secure and scalable. With intuitive and modern interfaces that increase productivity and reduce Lariat connects all parties in the collections process on a single platform: Creditors - Lariat's marketing grade client portal simplifies client relationships by providing reporting and transparency while protecting against 3rd party disclosures. Debtors - debtors can easily make real time payments or set up their own payment plans through an anonymous payment payment screen or register for a secure portal capable of sharing sensitive information. Collectors - the core of any collections platform is the collections interface. and that's why Lariat spent years researching and reinventing them. Sales and Client Services - Lariat includes a fully integrated sales CRM specifically designed for the collections industry.

Sales software that helps you close more on every call. Sell more, optimize your sales team, and grow your business with Balto. The first live call guidance software. Balto is the first real-time call guidance software. Powered by AI, Balto analyzes speech on both sides of the call and immediately delivers critical information to reps using Balto. Balto, tracks 100% of your calls. Tracking conversations means there’s always clear data on which reps say what they are supposed to, what questions or value propositions convert best, and how you can optimize. Included with Balto is an easy to use data studio that allows for deeper insights into call strategy. Reps making calls get automatic real-time call guidance, so they always know the best thing to say and can close more deals. Scale insights at the push of a button. Deliver excellent conversations every time. Prevent mistakes before they happen.

InfinityX is the most powerful, intuitive, and flexible retail software package available today. Our fully integrated solutions include: POS, price tags, inventory and warehouse management, distribution, purchasing, EDI, auto inventory replenishment (company and stores), service department tracking, marketing, promotion analysis, 2-way texting, sales management and coaching, goal tracking, sales and profit analysis, frequent buyer program and tracking, employee productivity tracking, time clock and employee scheduling, cashiering. For companies with in-house financing: credit scoring and auto approval, centralized credit approval, collections, automated skip tracing, verifications, payment processing, electronic signatures, legal collections and custom forms. Contact us at 310-365-9600

A single space where complicated compliance tasks become a streamlined, automated workflow. A trusted platform that activates policies, automates detection and mitigation and generates reports with a click. Powered by the first compliance-dedicated LLM, Sedric has become the new standard for end-to-end compliance management in financial services. Compliance teams in financial services use Sedric AI to convert policies into processes, automate execution and reporting, and turn compliance into a driver of business growth. Sedric is your co-pilot that detects potential issues in real time before they occur. Sedric's AI automatically flags and prioritizes violations so you can focus on the events that matter most. Sedric empowers your team to proactively execute escalation and mitigation policies. Live dashboards and one-click reports for company management, audits, and examination requests simplify the oversight response process.