Audience
Companies searching for a solution to manage and improve their operations
About SyncDojo
As you set yourself on a journey to improve your collaborative efforts between customer support and product management, look no further than your teammate, Administrator who has knowledge and experience with your Help Desk system and Team Foundation Server or Team Services Online. Collect necessary information when it comes to making a handshake with your Help Desk system and Product Management system to create in-house integration space where Development and Support work together cohesively as a single transparent unit of work. Dive into learning more about your teams performance while you query and analyze what is happening with ticketing data in relation to development efforts taking place in other teams. Keep your senior staff members in both teams informed and aware about potential new requests, issues or bugs that co-relate to already existing work or the work that is coming in the pipeline.