Support Robotics Reviews in 2026

Audience

Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi

About Support Robotics

Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.

Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.

Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.

It lets your support agents see things from the customer's point of view - almost as good as a site visit.

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Pricing

Starting Price:

$55 - $75 /month/user

Free Trial:

Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Videos and Screen Captures

User friendly apps

Transition from self-care to remote-support

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Product Details

Platforms Supported

Cloud

iPhone

Android

Training

Documentation

Live Online

Videos

Support

Phone Support

Online

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