Audience
Customer service leaders in small and medium businesses
About Superseek
Superseek helps businesses create custom ChatGPT-powered AI assistants that can be added to their website to instantly resolve customer queries. Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available. Seamlessly transfer conversations that need a human in the loop to your current live chat tool or use routing buttons to guide customers to the appropriate link or message. Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business. Automatic content syncs, answer guardrails, and answer corrections ensure accurate and up-to-date answers every time. With Superseek, businesses can enhance customer service with AI without disrupting their existing tools and workflows.
Kommunicate
Scale and automate customer communication at every point in the customer journey. Do more with bots and automation and let your team concentrate on what only humans can do. Make custom bots for your business with our no-code, GUI bot builder powered by conversational AI. Easily integrate custom-made bots or bots made on any popular third-party platforms. Create advanced workflows and exchange data with your database to perform dynamic actions. Automatically hand-off the conversation to humans if the bot is unable to answer. Use a plethora of rich messaging templates for an exquisite customer support chat experience. Integrate bots from Kommunicate’s gallery of smart bots to kickstart your support automation. Reduce redundant tasks such as manually resolving dormant conversation using automation.
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SmartBots
SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required.
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Mongoose Harmony
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot
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Drift
In a world where instant and on-demand is the norm, your customers' expectations have never been higher — and companies that deliver fast, easy, and personalized buying experiences are the ones that will win. That's where Drift can help. The Drift platform combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Conversational Marketing connects you to visitors in real-time conversations, so you can surface the right content, answer questions, or qualify and convert buyers into a sales meeting.
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Pricing
Starting Price:
$19/month
Free Version:
Free Version available.
Integrations
Company Information
Superseek
Founded: 2023
United States
superseek.ai
Videos and Screen Captures
AI chat
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Online
Superseek Frequently Asked Questions
Superseek Product Features
Chatbot
Call to Action
Human Takeover
Context and Coherence
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Multi-Languages
Pre-configured Bot
Virtual Assistant
Intent Recognition
Omni-Channel
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis